What are the responsibilities and job description for the IT Technician position at Complete Filter Media?
Pay: $24.00 – $28.00 per hour (based on experience)
Job Type: Full-Time
IT Professional
About Us
CFM Global is a manufacturer of innovative filtration products for HVAC and industrial spray booth applications. Our history has changed the paradigm of the filter market — and our future will do the same.
We offer affordable medical insurance, with dental and vision included when opting in for medical coverage, a 25% 401(k) match, short- and long-term disability, and a
$25,000 company-paid life insurance policy (with options to increase coverage). Additional elective plans are available for spouse and child life insurance, along with paid vacation.
Position Overview
We are seeking a skilled, proactive IT professional to join our Lancaster, OH team. This individual will provide on-site support to employees, collaborating closely with the IT Manager and remote IT departments.
Please note: This is an active, hands-on IT role—not a desk-only position. The ideal candidate enjoys being on the production floor, assisting team members directly, and integrating technology into daily operations.
Responsibilities
· Support and maintain warehouse management software and related hardware
· Provide technical assistance to employees on computers, printers, and software
· Maintain Microsoft server systems and operating systems
· Troubleshoot hardware, Windows, printers, and network-related issues
· Research, test, and implement solutions promptly using available resources
· Identify and escalate urgent issues requiring immediate attention
· Manage IT hardware procurement, configuration, installation, and maintenance (computers, scanners, printers, smartphones, etc.)
· Maintain and repair on-site and remote hardware/software as needed
· Monitor and track data on the glass production line
· Assist on the glass/poly manufacturing line as necessary
· Perform other related duties as assigned
Qualifications
· Minimum one year of IT experience preferred
· Strong analytical and problem-solving skills
· Excellent communication and listening abilities
· Ability to work independently and collaborate remotely with IT teams
· Familiarity with Microsoft Ofice programs
· Experience with warehouse or inventory management software is a plus
· Comfort working in a production or warehouse environment
· Clear and professional communication skills (verbal, written, and email)
Job Type: Full-time
Pay: $24.00 - $28.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $24 - $28