What are the responsibilities and job description for the Datacenter Field Operations Technician position at Infosat IT Services LLC?
Job Tittle: Datacenter Field Operations Technician
Location: New Albany, Ohio (Onsite)
Duration: 12 Month Contract
Role Descriptions:
Experience Levels: 5-8 Years
- Note: The role requires 5 years of experience in data center operations, structured cabling, fiber optic installation/testing, or telecom/network infrastructure support. Experience deploying 50 racks is preferred.
Ideal Candidate Profile: Experience in one of the following roles:
- Fiber Splicing/ Data Center / Fiber Optic / Structured Cabling Technician
- Telecom / Network Deployment / Network Infrastructure Technician
Core Qualifications:
- Hands-on experience in fiber optics, structured cabling (including Cat6A), rack and stack, testing, and break-fix support.
- Proficiency with testing tools (OTDR, power meters, cable testers) and physical network troubleshooting (Layer 1).
- Experience using ticketing systems.
Key Responsibilities:
1. Equipment Installation & Deployment: Install server racks and network equipment; connect switches; manage, label, and route fiber optic and copper cabling; support rack moves, upgrades, and decommissioning.
2. Network Testing: Test newly installed fiber and network circuits using OTDR and power meters to verify quality and signal strength.
3. Troubleshooting & Repair: Diagnose connectivity issues, replace faulty hardware (cables, optics, switches), and respond to critical outages.
4. Maintenance: Perform preventive maintenance, clean fiber optic connectors, inspect routing, and support new build-outs.
5. Safety & Compliance: Follow data center safety procedures, use required PPE/ESD protection, and adhere to lockout/tagout protocols.
6. Collaboration: Work with engineering, facility, and supply chain teams; maintain ticket updates and provide clear shift handovers.
Preferred Skills & Certifications:
- Experience with liquid-cooled data center racks, barcode scanning, asset tracking, and large hyperscale data centers.
- BICSI Installer or Technician certification.
- OSHA 10 or OSHA 30 certification.
Physical Requirements:
- Ability to lift 50 lbs regularly, stand/walk for extended periods, work on ladders/lifts, and handle small components in warm data center environments.