What are the responsibilities and job description for the Program Manager position at Compassion Behavioral Health?
Position Overview
CBH is seeking a dedicated and experienced Program Manager to oversee day-to-day operations of our outpatient behavioral health programs in Fort Lauderdale. This role will work closely with the Clinical Director to ensure high-quality care delivery across our Partial Hospitalization (PHP), Intensive Outpatient (IOP), and Outpatient (OP) services.
The ideal candidate is a licensed behavioral health professional with strong leadership skills, operational oversight experience, and familiarity with regulatory compliance standards including AHCA, DCF, and Joint Commission.
Key Responsibilities
- Oversee daily operations of PHP, IOP, and OP programming
- Collaborate with the Clinical Director on program development, implementation, and quality improvement
- Supervise clinical and support staff to ensure consistent, high-quality service delivery
- Ensure compliance with all regulatory requirements, including:
- AHCA (Agency for Health Care Administration)
- DCF (Department of Children and Families)
- Joint Commission standards
- Assist with scheduling, staffing coordination, and program coverage
- Monitor client census, engagement, and program performance metrics
- Support audits, inspections, and accreditation readiness efforts
- Address operational challenges and implement solutions in real time
- Promote a positive, collaborative, and client-centered environment
Qualifications
- Active Florida licensure required (LMHC, LCSW, LMFT, or similar)
- Minimum 3–5 years of experience in behavioral health, preferably in PHP/IOP settings
- Prior leadership or supervisory experience strongly preferred
- Strong understanding of outpatient behavioral health programming
- Knowledge of AHCA, DCF, and Joint Commission standards and compliance expectations
- Excellent organizational, communication, and problem-solving skills
- Ability to manage multiple priorities in a fast-paced environment
Work Schedule
- Monday through Friday
- 8:30 AM – 5:00 PM
Why Join CBH?
- Collaborative leadership team and supportive clinical environment
- Opportunity to shape and grow outpatient programming
- Commitment to excellence in patient care and compliance
- Professional growth and leadership development opportunities