Property Supervisor

DESCRIPTION OF DUTIES

As a Property Supervisor, your primary responsibility is to oversee on-site managers and ensure their compliance with company policies in order to cultivate an environment of trust and success. This includes various areas such as accounting, personnel administration, payroll, and office procedures. Additionally, you serve as a liaison between Community Specialists and the Board of Directors of the associations assigned to you.

Your role involves supervising on-site managers who are responsible for the day-to-day operations of the properties. You provide guidance, support, and direction to ensure they are effectively managing the properties and adhering to company policies.

Key areas of focus for you as a Property Supervisor include:

• Compliance: Ensuring that the on-site managers comply with all company policies and procedures, as well as any applicable legal regulations. This includes overseeing accounting practices, personnel management, payroll processing, and office protocols.
• Support: Providing support to on-site managers by addressing their concerns, answering their questions, and helping them resolve any issues they encounter in managing the properties. You serve as a resource for them and help them navigate challenges effectively. Essentially, you are a steward who enables the manager's success.
• Communication: Serving as a liaison between the Community Specialists and the Board of Directors of the assigned associations. You facilitate effective communication channels, conveying relevant information, updates, and decisions between these parties. This helps ensure a smooth flow of information and cooperation between all stakeholders. An ideal relationship would see the Board recognizing you as an accessible point of
• Portfolio Management: Currently, your portfolio consists of a maximum of eight (8) properties. You are responsible for overseeing the performance of each property within your portfolio, monitoring their financial health, and identifying areas for improvement.

In summary, as a Property Supervisor, your role involves supervising on-site managers, ensuring compliance with company policies, serving as a liaison between Community Specialists and the Board of Directors, and managing a portfolio of properties. By fulfilling these responsibilities, you contribute to the effective operation and management of the assigned associations and properties.

QUALIFICATIONS

• Ten years property management experience
• Five years (minimum) onsite condominium management
• Current state of Illinois Condominium Manager’s (CAM) License.

SPECIAL CONDITIONS

• Attendance of monthly evening meetings of the Board of Directors
• On-call 24 hours a day, 7 days a week for building emergencies

DUTIES AND RESPONSIBILITIES

• Hire and terminate property managers in accordance with company policy and with input from the Board of Directors.
• Train and supervise property managers.Perform annual evaluations of property managers establishing goals and consult with Board on annual salary increases.
• Maintain an atmosphere conducive for individual motivation and grow within the company and the property management industry. Monitor continuing education and license compliance of property managers.
• Review annual operational calendar and compliance with company requirements.
• Consult with property managers on all matters of union employee discipline, hiring and termination. Represent management in union matters.
• Review and approval of budgets, payables and the financial operations of the properties. Review monthly financial statements and present financials to the Board of Directors.
• Review and monitor property contracts, vendors and satisfactory performance of purchased services.
• Perform periodic inspections of properties and monitor major ongoing projects.
• Review, monitor and manage difficult and complex situations at a property to the benefit of Community Specialists and the Association.
• Review and monitor monthly management reports and communication with Board of Directors.
• Supervise and maintain the quality of services provided by the management staff to the Association.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Referral program

License/Certification:

• Community Association Manager (CAM) License (Required)

Ability to Commute:

• Chicago, IL 60601 (Required)
• Work Location: In person