What are the responsibilities and job description for the Front Desk Receptionist position at Comfort inn & suites?
Here is an optimized, candidate-friendly job posting tailored specifically for Indeed, focused on a Hotel Receptionist / Front Desk Agent role at $15/hour.
Hotel Front Desk Agent / Receptionist
Pay: $15.00 per hour
Job Type: Full-time / Part-time
Shift & Schedule: Day shift, Evening shift, Weekend availability
Job Description
Are you welcoming, detail-oriented, and passionate about delivering top-notch customer service? Comfort Inn and Suites is looking for a friendly and dependable Hotel Front Desk Agent to join our hospitality team!
As the face of our hotel, you will create a warm first impression, check guests in and out, answer inquiries, and ensure every guest enjoys a comfortable and memorable stay.
Responsibilities
- Guest Check-in/Check-out: Warmly welcome guests, register their stay, process payments, and issue room keys.
- Customer Service: Answer incoming phone calls, address guest inquiries, handle special requests, and resolve complaints promptly with a friendly demeanor.
- Reservations & Billing: Manage bookings, room assignments, and guest records using our Property Management System (PMS).
- Communication: Coordinate with housekeeping and maintenance teams to ensure rooms are clean, ready, and well-maintained.
- Lobby & Desk Maintenance: Keep the front desk and lobby area clean, organized, and inviting at all times.
Qualifications
- Experience: Prior experience in customer service, hospitality, or front desk roles is preferred, but we are willing to train the right person!
- Tech Skills: Basic computer literacy and comfortable learning new reservation software.
- Soft Skills: Excellent verbal communication, strong problem-solving skills, and a positive, team-oriented attitude.
- Flexibility: Ability to work flexible shifts, including weekends and holidays (hotel operations run 24/7).
- Education: High school diploma or equivalent.
Work Location:
In person at Comfort Inn and Suites Wildwood FL
Pay: $15.00 per hour
Work Location: In person
Salary : $15