What are the responsibilities and job description for the Front Desk Receptionist position at Express Care of Belleview?
Overview
We are seeking an energetic and organized Front Desk Receptionist to be the welcoming face of our office. This vital role involves managing front desk operations, providing exceptional customer service, and supporting administrative functions to ensure smooth daily operations. The ideal candidate will be proactive, detail-oriented, and possess excellent communication skills, with the ability to handle multiple tasks efficiently in a fast-paced environment. Bilingual abilities and experience with office management tools are highly valued to enhance our team’s effectiveness.
Duties
- Greeting and checking in patients or clients
Insurance Verification Duties
- Verifying patient insurance eligibility before appointments
- Contacting insurance companies via phone or online portals
- Confirming coverage details (active status, effective dates, benefits)
- Checking co-pays, deductibles, co-insurance, and out-of-pocket limits
- Updating insurance information accurately in the system
- Notifying patients about coverage issues or estimated costs
- Documenting verification details in patient records
- Maintaining confidentiality under HIPAA guidelines.
- Scheduling, confirming, and rescheduling appointments
- Managing patient intake forms and updating demographics
- Handling front desk flow and maintaining waiting area organization
- Collecting co-pays, balances, and issuing receipts
- Entering visit information into electronic health records (EHR) systems
Pay: From $17.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $17