What are the responsibilities and job description for the Front Desk Agent position at Comfort Inn by Choice Hotels?
Job Overview
We are seeking a dedicated and friendly Front Desk Agent to join our team. The ideal candidate will serve as the first point of contact for our clients, providing exceptional customer service while managing various administrative tasks. This role requires strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.
Responsibilities
- Greet and welcome guests in a professional and courteous manner.
- Manage front desk operations, including answering phone calls and responding to inquiries.
- Perform data entry tasks accurately and efficiently, maintaining up-to-date records.
- Schedule appointments and manage calendars for staff members.
- Assist with clerical duties such as filing, proofreading documents, and maintaining office supplies.
- Provide support as a medical or dental receptionist when needed, ensuring patient confidentiality and comfort.
- Handle incoming and outgoing correspondence effectively.
- Collaborate with other departments to ensure seamless communication and service delivery.
Requirements
- Proven experience in customer service roles; prior experience as a Front Desk Agent is highly desirable.
- Strong data entry skills with an emphasis on accuracy and attention to detail.
- Familiarity with office management practices and procedures.
- Excellent calendar management skills to coordinate appointments efficiently.
- Proficient in clerical tasks including filing, proofreading, and document preparation.
- Ability to work well under pressure while maintaining a positive attitude.
- Strong communication skills, both verbal and written, to interact effectively with clients and team members.
If you are a motivated individual with a passion for providing outstanding service, we encourage you to apply for this exciting opportunity as a Front Desk Agent!
Job Types: Full-time, Part-time
Pay: $14.00 - $16.00 per hour
Benefits:
- Employee discount
Work Location: In person
Salary : $14 - $16