What are the responsibilities and job description for the Plumbing Service Manager position at Comfort Heroes Plumbing, Heating & Air?
Are you hungry and motivated by a challenge? Take your career to the next level with us!!!
The Comfort Heroes is a leading provider of high-quality residential plumbing services, with a strong commitment to customer satisfaction and professional excellence. We specialize in residential plumbing repairs, installations, and maintenance, and we are looking for an experienced and dynamic Residential Plumbing Manager to join our growing team. If you are a motivated leader who thrives in a fast-paced environment, we’d love to hear from you!
What We Offer:
- Top Compensation Package (hourly bonus) to reward your hard work and expertise.
- Paid Time Off (PTO) (2 weeks to start) for vacations and personal days.
- Company-Paid Health Insurance to keep you and your family covered.
- 401(k) Plan with a company match to help you plan for your future.
- Company Vehicle and Gas Card for your work duties, so you can drive with ease and convenience.
- Paid Day Off for Your Birthday to celebrate your special day.
- 6 Paid Holidays to spend time with loved ones and recharge.
- Sundays Off to ensure you have a proper work-life balance.
The Role:
As the Residential Plumbing Manager, you will oversee and lead our team of plumbers, ensuring the highest standards of service and efficiency. You will be responsible for managing daily operations, coordinating plumbing services, maintaining customer satisfaction, and driving business growth.
What You'll Do:
- Manage and supervise a team of residential service plumbers, including training, mentoring, and performance evaluations.
- Ensure compliance with local plumbing codes, safety standards, and company policies.
- Monitor and manage inventory, tools, and equipment to ensure the team has what they need to perform efficiently.
- Oversee customer relations and resolve any escalated service issues or concerns.
- Work closely with the sales team to ensure accurate job estimates and pricing.
- Conduct regular quality control checks to ensure all plumbing services meet company standards.
- Track and report team performance, customer satisfaction, and job completion rates.
- Manage budgets and control costs to meet profitability goals.
- Minimum of 5 years of experience in the plumbing industry, with at least 2 years in a leadership or supervisory role.
- Valid plumbing license
- Strong knowledge of residential plumbing systems, codes, and regulations.
- Proven leadership skills with the ability to manage a team effectively.
- Excellent problem-solving skills and the ability to make quick, informed decisions.
- Strong communication and interpersonal skills for interacting with both customers and team members.
- Ability to prioritize and manage multiple tasks in a fast-paced environment.
- Organizational skills, attention to detail, and a customer-first mindset.
- Clean driving record and background check.
What You'll Need:
If you’re ready to join a team that values your skills and offers great benefits, apply today!
The Comfort Heroes is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Now Is Your Time
To get started, click the “Apply” button now and send us your resume.
