What are the responsibilities and job description for the Barista position at Collared Martin Hospitality?
Brief Description
The barista is responsible for preparing and serving coffee and other beverages to customers and guests in a timely manner.
Primary Responsibilities/Essential Functions
QUALIFICATIONS
ABOUT COLLARED MARTIN HOSPITALITY
Established in January 2025, Collared Martin Hospitality operates the Faraway brand, along with a collection of independent lifestyle & luxury boutique hotels, restaurants, and cocktail clubs. Currently, we operate across Blue Flag Capital's award-winning portfolio of more than $1 billion of hospitality real estate assets. We value the power of genuine, personal relationships, inspired by the Collared Martin’s symbolism of exploration, loyalty, and homecoming. Our commitment to infusing soul back into hospitality and creating a culture rooted in profound attention to detail and local authenticity ensures that every interaction is an opportunity to connect and inspire. We pride ourselves in making each property a destination that resonates with its setting, where the experience itself becomes the true souvenir.
The barista is responsible for preparing and serving coffee and other beverages to customers and guests in a timely manner.
Primary Responsibilities/Essential Functions
- Greeting customers in a friendly manner and taking food and drink orders.
- Preparing and serving beverages such as drip coffee, espresso-based drinks, tea and other specialty drinks.
- Preparing and serving food items such as donuts and pastries.
- Answering customers’ questions about menu choices.
- Promoting and recommending menu options to customers.
- Taking payment from customers and hotel guests.
- Tracking and ordering inventory for cafe and beverage supplies.
- Maintaining espresso machines, grinders, coffee machines and other equipment by cleaning, troubleshooting and alerting management to needed repairs.
- Keeping the work environment and seating area clean, sanitary and organized.
- Responding to and resolving customer concerns or complaints.
QUALIFICATIONS
- Excellent listening and communication skills to effectively interact with coworkers and customers.
- Basic coffee knowledge, such as how to prepare common coffee beverages, although advanced knowledge, such as roasting and grinding processes, coffee bean sourcing and flavor differences, can be helpful.
- Exceptional customer service and interpersonal skills to interact in a positive manner and prevent or resolve conflicts.
- Strong teamwork abilities to work efficiently in a fast-paced and high-volume environment with other Baristas.
- Attention to detail to manage specific customer requests as well as a high-volume beverage assembly line with minimal errors.
- Time management and organizational skills to work efficiently and effectively in a high-volume workplace.
ABOUT COLLARED MARTIN HOSPITALITY
Established in January 2025, Collared Martin Hospitality operates the Faraway brand, along with a collection of independent lifestyle & luxury boutique hotels, restaurants, and cocktail clubs. Currently, we operate across Blue Flag Capital's award-winning portfolio of more than $1 billion of hospitality real estate assets. We value the power of genuine, personal relationships, inspired by the Collared Martin’s symbolism of exploration, loyalty, and homecoming. Our commitment to infusing soul back into hospitality and creating a culture rooted in profound attention to detail and local authenticity ensures that every interaction is an opportunity to connect and inspire. We pride ourselves in making each property a destination that resonates with its setting, where the experience itself becomes the true souvenir.