What are the responsibilities and job description for the Technical Support Technician position at Collabera?
Technical Support Technician
Contract: Chantilly, Virginia, US
Salary Range: 20.00 - 25.00 | Per Hour
Job Code: 368170
End Date: 2026-04-26
Days Left: 26 days, 20 hours left
Job Title: DCO
Duration: 6-month contract (potential extension/conversion)
Location: Chantilly, VA (Onsite)
Pay Range: $20 - $25/hr
Day to Day:
Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support.
Documents, tracks and monitors the problem to ensure a timely resolution.
May require an associate’s degree in a related area and 0-3 years of experience in the field or in a related area.
Has knowledge of commonly-used concepts, practices and procedures within a particular field.
Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision.
Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager.
Must-Haves:
0-3 years of experience in the field or in a related area
Experience working on driver repairs/dry-work/break-fix
Basic familiarity with computer hardware
Understands Clients Leadership Principals
Lift up to 40lbs
Nice to Have:
CompTIA A+ & Network+ Certification
Data center experience.
Education/Certifications:
Associate’s degree in a related field.
Benefits:
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time , paid sick and safe time , hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable).
Job Requirement
Data Center
Break-fix
Hardware Components
Driver Repairs
Dry-work
Reach Out to a Recruiter
Recruiter
Email
Phone
Ankita Pareek
ankita.pareek@collabera.com