What are the responsibilities and job description for the Multi-Unit Restaurant Manager position at Coeur d'Alene Resort?
The Coeur d’Alene Resort is hiring a Multi-Unit Restaurant Manager to lead and support the operations of multiple high-volume dining outlets on property. This role is designed for a results-driven leader who thrives in a fast-paced environment, enjoys mentoring leadership teams, and is passionate about creating exceptional guest and employee experiences.
Key Responsibilities:
- Oversee daily operations of multiple full-service restaurants across the resort
- Lead and support a team of managers, supervisors, and hourly staff with clear expectations and follow-through
- Be a visible, working leader during peak service hours. This is not a back-office position
- Partner with each location’s leadership team to ensure consistency in service, hospitality, cleanliness, and quality standards
- Drive team development by coaching leaders and helping them grow in their roles
- Ensure strong communication between restaurants, culinary teams, and resort departments
- Monitor labor, cost of goods, and operational expenses across all locations to meet financial goals
- Address guest feedback promptly and effectively, maintaining a focus on long-term satisfaction and loyalty
- Foster a positive work environment where employees are engaged, supported, and recognized
Qualifications:
- 5 years of restaurant leadership experience, including multi-unit or high-volume management
- Restaurant opening experience a plus, but not required
- Strong track record of developing teams and improving performance
- High level of organization, accountability, and follow-through
- Confident managing labor, cost controls, scheduling, and budgeting
- Excellent communication and conflict-resolution skills
- Able to work a flexible schedule, including weekends and holidays
Compensation & Benefits:
- Competitive salary based on experience
- Health, dental, and vision insurance
- 401(k) with company match
- Paid time off
- Resort-wide discounts (dining, spa, golf, marina, etc.)
- Free employee assistance program
- Growth opportunities within the Hagadone Hospitality network
This is a great fit for someone who is ready to take on a broader leadership role, has a sharp eye for both the big picture and day-to-day details, and enjoys mentoring others in a fast-paced hospitality environment.
To Apply: Submit your resume and a brief cover letter that highlights your experience in multi-unit or high-volume restaurant management.