Account Relationship Representative

Pay: $40,000.00 - $45,000.00 base per year, plus commission based on goals

Job description:

Lindenwold, NJ

Industry: Software, Software As A Service (SaaS)

Products: Contract Management Service

Company Size: Mid-Market (100-199)

Compensation Details

Quota Attainment Measured

Average Time To Ramp: approximately 2 months

What You'll Sell and How You'll Sell

Types of Product

Contract & Procurement Management Software & Services

Target Industries

Healthcare, Pharmaceuticals, Government/Education (SLED), Banking/Financials, Oil & Energy, and more

Level Sold To

C - Suite, VP, Director, and Upper Management Level

Target Client

Enterprise (>1,000 EE.), Mid-Market (100-1,000 EE.)

Departments Sold To

Administration, Procurement, Legal, Compliance, Sales, Operations, Other,

Product Descriptions: CobbleStone is a leader in providing enterprise eProcurement & contract lifecycle management software that helps organizations better manage all bids, procurement processes, requisitions, contracts, committals and obligations. CobbleStone’s software provides a commercial off-the-shelf licensed software product to manage the requisition, eProcurement, contract and obligation life cycle including bids, requisitions, approvals, contracts, tasks, milestones, and other committals.

CobbleStone has been selected by thousands of users worldwide. Login or Register to View

Travel

Some travel required based on opportunity; typical lead and client interactions are done remotely.

How You'll Be Supported

Internal Sales Support and Coaching, Marketing Support Available, Product / Sales Engineer Support Available.

Sales Training

Onsite Training, Virtual Training, Product Training, Sales Training

Training Frequency

Daily/Weekly/Monthly

Company Industry

Internet Software & Services, Software As A Service (SaaS),

Company Size

100-160 Employees

Founded

1995

Annual Revenue Growth

Approximately 20-25%

Annual Employee Growth 20%

Sales Team Intel

The Account Relationship Representative acts as a trusted advisor and primary point of contact for clients, ensuring their needs are met with professionalism and efficiency. This role focuses on building strong, long-term relationships, understanding client objectives, and delivering solutions that drive satisfaction, retention, and revenue growth.

Sales Team Size

20 Team Members

Why Is This A Great Team?

CobbleStone offers a very supportive sales environment. The Sales team offers internal training options to streamline the new rep onboarding process in a very intuitive and structured manner. CobbleStone also offers Train the Trainer approach, that offers tools and skills to enhance both internal team sales growth as well as individual career development.

CobbleStone Software is seeking a high energy individual with strong sales instinct to join our fast-growing team as an Account Relationship Representative. The successful candidate will join a results oriented, casual, fun environment. The Account Relationship Representative will be responsible for qualifying, identifying, contacting, developing quality account growth opportunities, closing deals, and maintaining client relationships. This essential team member will drive buying demand and identifying growth opportunities with their direct accounts. This individual will interact with current clients, in a variety of industries and across a broad geographic area. Ideal candidates should be eager to learn about the industry and target market. This position is based in Lindenwold, NJ.

Key Responsibilities

• Client Relationship Management: Serve as the main liaison between assigned clients and internal teams, fostering trust and collaboration.
• Account Development: Build and maintain long-term relationships with assigned accounts; understand client goals to provide tailored solutions.
• Performance Monitoring: Track account performance and proactively address issues or concerns to ensure client success.
• Cross-Functional Collaboration: Work closely with sales, implementation, customer success, and support teams to deliver seamless service.
• Presentations & Demonstrations: Conduct remote and onsite presentations to showcase solutions; travel required.
• Growth Initiatives: Support and execute account growth campaigns by introducing new features, modules, licenses, and services.
• Customer Support: Respond to inquiries, resolve complaints, and maintain high levels of client satisfaction.
• CRM Management: Maintain accurate records of client interactions and transactions in CRM systems.
• Brand Promotion: Attend conferences and trade shows to network and promote the company brand.
• Sales & Reporting: Meet or exceed monthly quotas; provide regular production reports.
• Campaign Execution: Implement manager-provided campaigns via email, calls, social media, and demonstrations.
• Account History Review: Collaborate with previous account managers and implementation teams to understand client history and strengthen relationships.
• Quoting & Work Orders: Prepare quotes, manage work orders, and coordinate with internal teams to deliver appropriate services and licenses.
• Upsell & Cross-Sell: Identify and execute opportunities for account expansion.
• Flexibility: Adapt to evolving role requirements and perform other duties as assigned.

Knowledge & Requirements

• Compliance with company policies and procedures.
• Experience in account management, customer service, or sales support preferred.
• Strong interpersonal and communication skills.
• Ability to manage multiple accounts and prioritize effectively.
• Proficiency in Microsoft Office Suite.
• Problem-solving mindset with a focus on client satisfaction.
• Detail-oriented and highly organized.
• Strong presentation and negotiation skills.
• Ability to work independently and collaboratively within a team

Miscellaneous:

Must have excellent English communication skills.

Must be able to legally work in the United States, must pass background, criminal, and drug testing.

To apply for this position please utilize the one click apply or reach out via phone at 1-856-784-1139 ext. 1141

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status

About CobbleStone:

Founded in 1995, CobbleStone is the leading contract lifecycle management software that is trusted by thousands of users every day. The CobbleStone software is a United States government contractor and a leader with procurement, legal, and risk management software. To learn more about what we do, visit us online at www.cobblestonesoftware.com.

Job Type: Full-time

Pay: $40,000.00 - $45,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Professional development assistance
• Referral program
• Vision insurance

Work Location: Hybrid remote in Lindenwold, NJ 08021

Salary : $40,000 - $45,000