Front Desk Specialist - Full Time

Front Desk Specialist - Full Time

Build a Meaningful Career at Coastal Orthopedics

Coastal Orthopedics is a leader in patient-centered orthopedic care, and we are looking for a motivated Front Desk Specialist to join our team. This is an opportunity to be part of a respected, high-performing practice where your work directly contributes to a positive patient experience and the overall success of our clinical operations.

Why Join Coastal Orthopedics

• A Professional, Supportive Culture  Become part of a team that values collaboration, integrity, and excellence. You’ll work alongside experienced physicians and dedicated clinical staff who are committed to delivering outstanding care.

• Opportunities for Advancement  We believe in developing our team. You’ll have access to ongoing training, skill-building, and clear pathways for career growth within the organization.

• Competitive Benefits & Work-Life Balance  Enjoy a structured schedule, comprehensive benefits, and a workplace that prioritizes your well-being and long-term success.

• A Modern, High-Quality Practice  Work in a state-of-the-art environment equipped with advanced technology that supports efficient operations and exceptional patient outcomes.

Your Impact in This Role

• Serve as the first point of contact, ensuring a professional and welcoming experience for every patient

• Accurately verify and update demographic and insurance information

• Support medical collections and follow up on outstanding accounts

• Clearly communicate financial responsibilities, including co-pays, deductibles, and balances

• Collaborate with Billing, Insurance, and Financial Counseling teams to maintain smooth, efficient processes

What You Bring

• High school diploma or equivalent

• Previous medical office experience preferred

• Strong communication skills, attention to detail, and a commitment to excellent service

If you are seeking a role where your professionalism, reliability, and customer service skills truly make a difference, we invite you to apply. Join Coastal Orthopedics and contribute to a mission-driven team where every position plays a vital role in delivering exceptional patient care.

Coastal Orthopedics is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.