What are the responsibilities and job description for the Customer Service Rep position at CMF, LLC?
We are seeking a Customer Service Representative who will primarily focus on accurate data entry, file maintenance, and record keeping within our customer service department. This role involves handling various types of data including customer information, inventory data, support tickets, and financial records using proprietary data entry software, CRM platforms, and basic database systems. The position can involve frequent interaction with customers and plays a vital part in ensuring data accuracy and efficient support processes.
Responsibilities
- Enter a variety of data using current technology
- Prepare and sort documents for data entry
- Create and maintain logs for tracking purposes
- Review and enter data updates in systems
- Identify and resolve discrepancies in data received
- Report issues related to data to the supervisor
- Maintain accurate file and record keeping
Preferred Qualifications
- Entry-level experience in data entry
- High school diploma or equivalent
- Strong typing skills
- Attention to detail and excellent organizational skills
- Effective time management abilities
- Focus on data accuracy
- Good communication skills
Salary : $18 - $26