What are the responsibilities and job description for the Collections Specialist position at Clayton Services?
Clayton Services is searching for a Collections Specialist to join a thriving company in the Southeast Houston area.
Job Type: Temp-to-Hire (approximately 30 hours/week)
Work Setting: Hybrid
Pay Rate: $24.00-$26.00/hour
Benefits: Excellent benefits are available after the successful completion of the temporary period including medical, dental, vision, 401k, PTO, and more.
Collections Specialist Responsibilities
Job Type: Temp-to-Hire (approximately 30 hours/week)
Work Setting: Hybrid
Pay Rate: $24.00-$26.00/hour
Benefits: Excellent benefits are available after the successful completion of the temporary period including medical, dental, vision, 401k, PTO, and more.
Collections Specialist Responsibilities
- Contact customers to collect outstanding payments via telephone, email, and mail.
- Maintain accurate records of all collection activities and customer correspondence.
- Negotiate payment plans and settlements with customers
- Monitor accounts to identify overdue payments and take appropriate action
- Collaborate with accounting and sales teams to resolve billing discrepancies
- Prepare and send regular reports on collection activities and account status
- Ensure compliance with policies and regulations
- Other duties and projects as assigned
- Excellent communication skills, both written and verbal
- Excellent time management skills
- Excellent organization skills
- Excellent attention to detail
- Microsoft Office Suite proficiency
- Excellent negotiation skills
- Ability to successfully meet deadlines and work independently
- A minimum of a high school diploma is required; an associate or bachelor's degree in finance, accounting, or a related field is preferred.
- Previous experience as a collections specialist is required.
- Knowledge and understanding of billing and collection processes are required.
Salary : $24 - $26