Collections Specialist

We are looking for an experienced Collections Specialist to join our team in Pasadena, Texas on a Contract to Permanent basis. In this role, you will focus on managing business-to-business (B2B) collections processes, ensuring timely and accurate recovery of outstanding balances. This position is ideal for a detail-oriented individual with a strong background in commercial collections and credit management.

Responsibilities:
• Oversee the collection of overdue accounts, focusing on B2B transactions.
• Manage and address a backlog of outstanding balances with accuracy and efficiency.
• Communicate professionally with clients to resolve billing issues and secure payments.
• Analyze account histories to identify and address discrepancies or disputes.
• Collaborate with internal teams to ensure proper documentation and follow-up procedures.
• Maintain detailed records of collection activities and payment commitments.
• Implement effective strategies to reduce outstanding debts and improve cash flow.
• Regularly generate and review reports to monitor account status and collection progress.
• Ensure compliance with company policies and relevant regulations throughout the collection process.
• Minimum of 2 years of experience in B2B collections or a related field.
• Strong knowledge of commercial credit and collections processes.
• Proficiency in analyzing account discrepancies and resolving billing disputes.
• Excellent communication and negotiation skills.
• Ability to manage multiple accounts while maintaining attention to detail.
• Familiarity with collection software and tools is preferred.
• Proven track record of meeting collection targets and deadlines.
• Understanding of compliance standards related to collections.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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