HR Senior Generalist

JOB DUTIES include but are not limited to the following:

Talent Acquisition and Recruitment (Approximately 50%)

• Lead full-cycle recruitment efforts including sourcing, interviewing, hiring, onboarding, and retention support.
• Partner with hiring managers and business leaders to identify staffing needs and develop effective recruiting strategies across multiple departments and operational teams.
• Develop a strong understanding of departmental operations and hiring priorities to effectively identify and attract qualified candidates.
• Manage multiple recruiting priorities simultaneously while ensuring positions are filled within established hiring timelines and business needs.
• Support recruitment for a wide range of positions across operations, supply chain, corporate, retail, and support functions.
• Build and maintain talent pipelines for both corporate and field positions.
• Develop and implement recruiting initiatives to attract high-quality talent in a competitive labor market.
• Manage relationships with external recruiting agencies, job boards, colleges, and community partnerships.
• Coordinate and participate in job fairs, hiring events, and recruiting campaigns.
• Track recruiting metrics and provide regular hiring updates and reports to leadership.
• Assist with onboarding processes, new hire orientation, and employee integration.

Employee Relations and HR Administration

• Serve as a resource for employees and managers regarding company policies, workplace concerns, and HR-related inquiries.
• Promote positive employee relations, communication, engagement, and workplace safety.
• Support employee disciplinary actions, investigations, and documentation as needed.
• Maintain employee records and update HRIS (G-HR) system.
• Support the performance review process and ensure timely completion of evaluations.
• Assist with HR reporting, audits, and general administrative tasks.

Compliance

• Ensure compliance with all applicable federal, state, and local employment laws and regulations, with particular focus on NJ and NY labor and employment requirements.
• Support HR policy implementation and maintain proper HR documentation and records.

Benefits Administration

• Assist employees with basic benefits-related inquiries and enrollment support.
• Support annual open enrollment and employee benefit communications.
• Coordinate with benefit vendors and HR team regarding employee benefit administration.

QUALIFICATIONS

• Minimum of 5 years of progressive HR experience, including significant recruitment and talent acquisition responsibilities.
• Bachelor’s degree in Human Resources, Business Administration, or a related field preferred.
• Experience managing full-cycle recruitment, onboarding, and employee integration processes required.
• Strong experience recruiting for a wide range of positions across various functions and value chains.
• Previous experience with HRIS systems required, preferably ADP Workforce Now.
• Franchise, Food & Beverage, or multi-location industry experience highly preferred.
• Basic knowledge of federal, state, and local employment laws and regulations, including wage and hour, discrimination, harassment, and leave laws, particularly in New Jersey (NJ) and New York (NY).
• Basic knowledge of Leave of Absence (LOA), FMLA, Workers’ Compensation administration, and HR operations.
• Strong communication, organizational, multitasking, and interpersonal skills.
• Must be proficient in English; Korean or Spanish language proficiency preferred.