What are the responsibilities and job description for the Director of Sales Marketing position at CivicMinds, Inc?
About the Role:
- We are seeking a results-driven Director of Sales Marketing to lead sales growth, customer acquisition and marketing initiatives for a growing home improvement retail operation.
- This role will be responsible for driving revenue, increasing customer traffic, improving inventory turnover and maximizing margins across multiple home improvement categories. The ideal candidate is a hands-on leader with strong experience in retail sales, business development, sales operations and local marketing.
Key Responsibilities:
- Develop and execute sales strategies to drive revenue and customer growth.
- Lead and mentor sales and customer service teams, including hiring, coaching and performance management.
- Establish sales goals, KPIs and performance expectations.
- Monitor sales performance, revenue trends, margins and inventory turnover.
- Develop pricing strategies and identify opportunities to improve profitability.
- Oversee sales operations, forecasting and pipeline management.
- Develop and execute local marketing and promotional campaigns.
- Manage digital and traditional advertising initiatives.
- Increase store traffic through community partnerships, events and local outreach.
- Ensure consistent messaging across in-store signage, social media and other marketing channels.
- Analyze sales and customer data to identify trends and growth opportunities.
- Maintain a strong customer experience and resolve customer issues effectively.
- Collaborate with leadership on business growth initiatives and special events.
- Support community-focused programs and outreach initiatives.
Qualifications:
- Proven experience in sales leadership, business development or retail management.
- Strong track record of meeting or exceeding revenue targets.
- Experience with sales operations, forecasting, pricing and performance metrics.
- Demonstrated experience hiring, coaching and developing teams.
- Strong customer service and relationship-building skills.
- Experience in retail, home improvement, furniture, flooring, appliances, hardware or building materials is highly preferred.
Additional beneficial qualifications:
- Experience in retail or home improvement sectors.
- Proficiency with CRM and POS systems.
- Familiarity with local marketing, social media, and community outreach.
- Strong analytical skills for interpreting sales data and KPIs.
- Excellent communication, organization, and problem-solving abilities.
- Ability to work on-site in Dubuque, IA.
- Bachelor’s degree in Business, Marketing, or related field preferred but not required.
Salary : $80,000 - $150,000