What are the responsibilities and job description for the Family Services Specialist II - Adult Protective Services position at City of Richmond?
The City of Richmond Department of Social Services is seeking a highly qualified candidate to fill the position of Family Services Specialist II - Adult Protective Services. The incumbent is responsible for conducting investigations involving reports of abuse, neglect, and exploitation.
- Providing intervention services to elderly and/or disabled adults and their families
- Investigating reports of abuse, neglect and exploitation in the community, adult homes, nursing care facilities and hospitals
- Assessing and determining the legitimacy of reports of abuse, neglect and exploitation
- Gathering/ assessing information
- Formulating service plans
- Implementing and monitoring plans and evaluating outcomes
- Establishing and maintaining individual case records, documenting interactions with clients during visits, meetings, referrals, contacts, actions, and plans;
- Observing federal, state and local guidelines
- Maintaining a specialized database to include inputting, retrieving, and analyzing data
- Generating and reviewing reports to ensure that data is current and accurate
- Working with the courts and community agencies to ensure that at-risk adults are safe, appropriately placed and have necessary resources to provide for their well-being.
- Completing Uniformed Assessment Instrument (UAI), counseling clients and making referrals.
- Participates in Mass Care Center operations during incidents or declared emergencies as needed for the duration of the event.
- Other related duties as assigned.
KNOWLEDGE, SKILLS, AND ABILITIES:
Considerable knowledge in principles and practices in the human services field, including knowledge of programs, social-economic trends, and behaviors that impact the delivery of human services; and State and local policies and procedures, laws, and regulations.
Demonstrated skills in advocating and counseling; administering individual and family assessments and interpreting results; Interviewing; Case management, including reporting and documenting; Oral/written communication; and conducting forensic interviews.
Demonstrated ability in understanding and interpreting policies, procedures, regulations, and laws; thinking critically; manage time effectively; make sound judgments; problem solve; and analyze, assess, and evaluate data.
MINIMUM TRAINING AND EXPERIENCE:
- Bachelor's degree in a Human Services field OR Bachelor's degree in any field with a minimum of two years of appropriate and related experience in a Human Services area (Section 22VAC40-670-20 of the Administrative Code of Virginia)
- Experience in assigned program area and completion of required training programs or equivalent combination of training and experience which provides the required knowledge, skills and abilities.
LICENSING, CERTIFICATIONS, and/or OTHER SPECIAL REQUIREMENTS:
- Valid Commonwealth of Virginia Driver's License with a satisfactory driving record.
PREFERRED TRAINING AND EXPERIENCE:
- Two (2) or more years of Social Work experience working with families;
- Advanced computer, written and oral communication skills;
- Ability to effectively develop relationships among a diverse, socio-economic class of clients;
- Ability to read, write, and speak Spanish fluently.
- Bachelor's degree in Social Work or Master's degree in Social Work
- Strong case management skills
- Knowledge of community resources available to clients
- Strong collaborative skills
- Ability to interpret policy
- Ability to work with a diverse population
- Knowledge of court procedures/operations
- Strong oral and written communication skills and computer skills with Microsoft Windows-based software.
Salary : $60,320 - $94,598