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Public Safety Officer

City of Plano
Plano, TX Part Time
POSTED ON 4/16/2026
AVAILABLE BEFORE 5/14/2026
Job Description Job Description

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Job Title

Public Safety Officer

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Job ID

226171

Location

Police Protection

Full/Part Time

Full-Time

Regular/Temporary

Regular

Additional Information

Minimum

$43,143.650000

Annual Salary Range

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SERVE

Organizational Values

At the City of Plano, our values make us who we are and guide us as we SERVE our city. As members of Team Plano, our organizational Values (what is most important to us) make up the acronym, SERVE (Stewardship Engaged Respectful Visionary Excellence).

Job Details

Summary Of Duties

Under basic supervision, the Public Safety Officer is responsible for performing non-emergency public contact functions within the Police Department’s Patrol Unit or Crime Prevention Unit.

Essential Job Functions

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

  • Patrols assigned areas; may be assigned to provide building security to Police and Courthouse premises.
  • Maintains Police Department equipment.
  • Present crime prevention information to the public.
  • Receives calls for service; enforces parking regulations and write citations as appropriate.
  • Takes reports both over the phone and in person; enters data into proper computer system.
  • Assists Officers at traffic accident scenes.
  • Participates in crowd control at special events and incidents.
  • Regular and consistent attendance for the assigned work schedule is essential.

When Assigned To Crime Prevention Unit, Also:

  • Assists Crime Prevention Officers with programs and presentations.
  • Evaluates, researches, develops, implements and administers crime prevention programs.
  • Responds to requests for crime prevention information from officers, the public and other police agencies.
  • Develops brochures, pamphlets and other crime prevention literature.
  • Operates varied city vehicles, to include patrol vehicles, large vans and trucks and associated equipment such as police radios, sirens, video systems, etc.
  • Works closely with civic, religious, educational and community groups.

When Assigned To Traffic Unit, Also:

  • Receives and responds to traffic related complaints.
  • Deployment Speed Trailers/Dollies; Radar Data Collectors
  • Maintain Traffic Enforcement Database
  • D.O.T. Inspection assistance
  • Assist with mail, equipment and supply retrieval
  • Large equipment maintenance
  • Heavy lifting required for maintenance and deployment of equipment
  • Traffic complaint Hotline and general traffic related complaints
  • Assist Traffic Administrative Secretary with data entry and QC into various databases
  • Assist with monthly and annual State and City reports

Marginal Duties

  • Performs other duties as assigned.

Typical Decisions

  • The incumbent prioritizes work to meet the demands of the position and determines which reports are required for each incident. The incumbent decides when to take a report and when to refer to an officer for investigation. When assigned to the Crime Prevention Unit, the incumbent will primarily assist with community outreach programs centered on education of the public.

Minimum Qualifications

Knowledge Of:

Laws, regulations, and procedures applicable to crowd control; emergency procedures related to traffic accident scenes; basic police report formats and requirements; radio systems and computer aided dispatch systems.

Skills And Abilities

Communicating clearly both verbally and in writing; interacting with defendants/citizens, including some that are hostile and argumentative; operating computers including Windows, databases, spreadsheets, and record management systems; making decisions quickly; maintaining detailed information and documents; applying discretionary judgment; working independently.

Education

High school diploma or GED equivalent required.

Experience

Two (2) years of customer service-related experience required. Must be at least 18 years of age.

Any work-related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above specified education and experience requirements.

Licenses and Certifications

Valid Class C Driver’s license (must obtain within 30 days of hire per state law). Must obtain State of Texas and national TCIC/NCIC certification and OC Spray certification within six (6) months of date of entry into position.

When assigned to Crime Prevention Unit, must also become certified as Crime Prevention Specialist (CPTED) within one year of date of entry into the position.

Conditions of Employment

  • Must pass a drug test, driver license check, criminal history background check, periodic CJIS background check (for positions requiring access into Police buildings) and social security number verification check.

Employees who use their personal vehicle for City business are required to maintain proof of financial responsibility under the Texas Transportation Code 601, which includes carrying the minimum liability insurance limits as defined by the Texas Department of Insurance.

Physical Demands and Working Conditions

Must possess mobility to work in and around City buildings and facilities, to operate a motor vehicle and drive on surface streets; strength, stamina, and mobility to perform light to medium physical work, to operation job related tools and equipment; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone or radio. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate above-mentioned tools and equipment. Positions in this classification bend, stoop, kneel, and reach when completing equipment maintenance, investigating scenes, and completing other field work. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 75 pounds, or heavier weights with the use of proper equipment.

Employees work in and around buildings, streets, and facilities and are exposed to constant noise levels, cold and hot temperatures, inclement weather conditions, road hazards, vibration, chemical, mechanical and electrical hazards, and hazardous physical substances and fumes. May be exposed to bodily fluids and infectious diseases.

The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all responsibilities, duties and skills which may be required. The position also requires meeting the essential requirements of the Physical Demands and Working Conditions, with or without reasonable accommodation.

Benefits

As a valued Team Plano member, you will receive numerous benefits:

  • Comprehensive medical, dental, and vision plans
  • Membership in the Texas Municipal Retirement System (TMRS), in which the City matches contributions 2:1 upon retirement
  • Enrollment in the Retirement Security Plan (RSP) which is fully funded by the City
  • Up to three weeks of paid vacation
  • Up to three weeks of paid sick leave per year
  • Nine paid holidays
  • Tuition Assistance
  • Free Library Card
  • Free recreation center membership

And so much more! Learn about our benefits online .

Additional Information

For the complete job description for a Public Safety Officer, view job description .

Equal Employment Opportunity

Equal Opportunity Employer - EOE/M/F/V/D

Open positions are subject to close without notice.

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Salary : $43,144

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