Victim Advocate I (Caseworker I) - Prosecutor's Office

About This Position

The City of Phoenix Law Department consists of three divisions: The City Attorney's Office, the City Prosecutor's Office, and Management Services. The Prosecutor's Office is seeking a Victim Advocate I to join the Victim Services Unit.

The Prosecutor's Office prosecutes misdemeanor crimes that occur within the city of Phoenix such as criminal trespass, disorderly conduct, shoplifting, dog at large, leaving the scene of an accident, and criminal damage. The Victim Services Unit assists crime victims throughout the criminal justice process by providing advocacy, support, and services that are both critical and/or legally mandated functions related to victims' rights such as sending victim notification letters, ensuring victims have court escorts, and ensuring that emergency services are available and provided to victims.

A Victim Advocate I is responsible for providing direct services to victims of crime and will need to prioritize duties based on court date and hearing status as the criminal justice process is a fast-paced workload and has time sensitive deadlines. This role interacts with prosecutors, defense attorneys, detectives, patrol officers, and/or other governmental agencies. Core responsibilities include explaining victims' rights and the criminal justice procedures, assessing crime victim cases, and providing safety planning.

Additional Responsibilities Include

• Updating case status information and court dates.
• Providing information regarding victim's rights and invocation procedures.
• Referring victims to various agencies with the expertise and capacity to provide necessary services.
• Educating on the procedures of the criminal justice system.
• Escorting victims to court.
• Acting as a liaison between the victim and prosecutor.
• Assisting with victim related paperwork.
  
  

IDEAL CANDIDATE

• Knowledge of safety planning, victim's rights, trauma, and secondary trauma.
• Ability to read, write and speak in the Spanish language desired.
  
  

SALARY

Pay Range: $19.54 to $36.84 per hour.

Hiring Range: $19.54 to $30.31 per hour.

Pay Range Explanation

• Pay range is the entire compensation range for the position classification.
• Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.
  
  

Internal Only: Please understand that this is pay grade 345. If selected, your salary offer will be based on the applicable promotion or demotion worksheet in accordance with the City Pay Ordinance.

• Promotions occur when the last two digits of the pay grade increase.
• Demotions occur when the last two digits of the pay grade decrease.
• Lateral transfers occur when there is no change to the last two digits of the pay grade.
• When there is a change in the first digit of the pay grade, there may also be a change to your classification or unit.
  
  

Your job classification can be found in eCHRIS > Personal Details under your name, located in the top left section of the page.

The pay grade and classification/unit of your current position may be found by looking up your job title on the job description page .

Benefits

A comprehensive benefits package is offered which includes:

• Traditional pension with employer and employee contributions, click here for more details: Pension Information
• 401(a) and 457 plans with employer contributions
• Choice of generous medical HMO, PPO, or HSA/HDHP plans
• Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan
• Wellness incentive of up to $720 annually
• Dental, vision, and life insurance options
• Employer paid long-term disability
• Free Bus/light rail pass
• Tuition reimbursement program up to $6,500 per year
• Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days
• Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period
• Federal Student Loan Forgiveness offered through Savi
  
  

For more details, visit: Unit 003 Benefits

Minimum Qualifications

• Two years of experience in social service programs.
• Associate's degree in social work, sociology, social services, or a related field.
• Other combinations of experience and education that meet the minimum qualifications may be substituted.
• All finalists for positions are subject to a criminal background check applicable to the department or position.
• This position is subject to the Criminal Justice Information System background (CJIS) standards. Candidates who receive a conditional offer of employment must be fingerprint ed and will have their fingerprint s used to check the Criminal History Records of the State of Arizona Department of Public Safety and the Federal Bureau of Investigation. Any records returned will be reviewed to determine the candidate's suitability for the job.
• For information regarding pre-screening and driving positions, click here .
• The City job description can be found here .
  
  

Preferred Qualifications

The minimum qualifications listed above, plus:

• Knowledge of the criminal justice system and/or experience with legal proceedings.
• Basic computer proficiency using Microsoft Word.
• Fluency in the Spanish language is preferred (read, write, speak).
  
  

RECRUITMENT DATES

Recruitment closes October 29, 2025. All materials must be received by 11:59 p.m. on this date.

This is a position-based recruitment and will not result in any ongoing eligibility list. This recruitment and any selection processes resulting from this recruitment may be used to fill other related vacancies within the organization now or in the near future.

How To Apply

Apply online by completing the required information and attaching, as one document, your cover letter and resume. Please include your experience as it relates to the qualifications stated above. Only the highest qualified may be posted to the eligible to hire list. The results of the resume screening process will be sent to your primary email address.

WE ARE HERE TO HELP

• Job interviews may be held by video or audio conference.
• If you are in need of computer resources, click here for free options.
• Arizona at Work has frequent classes to help with resume writing, interviewing skills, and general career guidance. Click here for more information.
• Explore other Employment Opportunities with the City of Phoenix .
• Subscribe to receive e-mail notifications about new employment opportunities.
• If you require assistance at any stage of the application process due to an accessibility issue, please contact the Human Resources Department by phone at (602) 495-5700 or by text at (800) 367-8939 . You may also fill out and submit a Reasonable Accommodation Request Form .
  
  

REFERENCE

Caseworker I, JC:07100, ID# 59697 , 10/25/25, USM, RAL, Benefits:003

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City of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.