What are the responsibilities and job description for the Permits Technician II position at City of Mesa?
Description/Duties
First review of applications will be on Monday, January 5, 2026.
Under general supervision, a Permits Technician II performs technical and skilled work which involves processing construction applications, plan submittals, and building and right-of-way permits; tabulating payments for permits and development impact fees; issuing construction permits; reviewing basic plans; posting inspection results; and interpreting basic building codes and ordinances, including building inspection-related subjects (varies by assignment). Incumbents may also perform a variety of routine engineering and data entry duties in support of the development services records and research activities (by assignment). Duties also include answering questions and explaining/interpreting the policies and procedures of the work unit; receiving, processing, and coordinating requests for new utility installations and changes to existing utilities; dispatching crews for service and emergency calls; and transmitting requests for various development-related services. This class performs related duties as required.
Incumbents in this class perform skilled and varied paraprofessional assignments involving extensive public contact of a specialized nature in the review of applications and issuance of routine permits. Employees in this class are required to provide information regarding development and City services. Considerable tact and persuasion is required in dealing with customers who may be irate or distraught. This class differs from the Permits Supervisor class by the latter having supervisory responsibility, as well as greater technical knowledge and expertise of the functions performed. Employees may progress to this class by non-competitive promotion upon meeting the specific criteria-based promotion requirements or performance and training. Work is performed under the general supervision of a Permits Supervisor. This class is FLSA nonexempt.
Please refer to the link below for the full job description and additional information regarding assignments, preferred qualifications, and essential functions.
Qualifications & Requirements
Employee Values: All employees of the City of Mesa are expected to uphold and exhibit the City's shared employee values of Knowledge, Respect, and Integrity.
Minimum Qualifications Required. Graduation from high school or GED. One year of work experience involving extensive customer contact and six months of work experience involving construction and/or land development.
Preferred/Desirable Qualifications. Bilingual (Spanish/English) skills are desirable. Two years of work experience involving extensive customer contact is preferred. One year of experience involving construction and/or land development in municipal government work is preferred. Word processing, database, and/or spreadsheet experience is preferred. Certification as a Permits Technician is highly desirable. Experience involving in-person customer contact with a private or public construction, utility, or development-related organization is also desirable.
Link To Job Description
https://apps.mesaaz.gov/JobDescriptions/Documents/JobDescriptions/cs3736.pdf
A Summary of City of Mesa Benefits is linked here.
01
Do you have a High School Diploma or GED? You must detail your education on your application.
How many years of work experience do you have involving extensive customer contact? Please detail your experience on your application.
Please describe your work experience involving extensive customer contact, including names of all employer(s). Please also detail this experience on your application. If none, type N/A.
04
How much work experience do you have involving construction and/or land development? Please detail your experience on your application.
Please describe your work experience involving construction and/or land development, including names of all employer(s). Please also detail this experience on your application. If none, type N/A.
06
Are you bilingual in Spanish? If yes, what is your proficiency level?
How much work experience do you have involving construction and/or land development in municipal government work? Please detail your experience on your application.
Please describe your work experience involving construction and/or land development in municipal government work, including names of all employer(s). Please also detail this experience on your application. If none, type N/A.
09
Please describe your experience with personal computer (PC) software applications, including names of all employer(s); (examples: word processing, databases, and/or spreadsheets). Please also detail this experience on your application. If none, type N/A.
10
Are you currently certified as a Permits Technician? If yes, please detail this information on your application.
Please describe your experience involving in-person customer contact with a private or public construction, utility, or development-related organization, including names of all employer(s). Please also detail this experience on your application. If none, type N/A.
First review of applications will be on Monday, January 5, 2026.
Under general supervision, a Permits Technician II performs technical and skilled work which involves processing construction applications, plan submittals, and building and right-of-way permits; tabulating payments for permits and development impact fees; issuing construction permits; reviewing basic plans; posting inspection results; and interpreting basic building codes and ordinances, including building inspection-related subjects (varies by assignment). Incumbents may also perform a variety of routine engineering and data entry duties in support of the development services records and research activities (by assignment). Duties also include answering questions and explaining/interpreting the policies and procedures of the work unit; receiving, processing, and coordinating requests for new utility installations and changes to existing utilities; dispatching crews for service and emergency calls; and transmitting requests for various development-related services. This class performs related duties as required.
Incumbents in this class perform skilled and varied paraprofessional assignments involving extensive public contact of a specialized nature in the review of applications and issuance of routine permits. Employees in this class are required to provide information regarding development and City services. Considerable tact and persuasion is required in dealing with customers who may be irate or distraught. This class differs from the Permits Supervisor class by the latter having supervisory responsibility, as well as greater technical knowledge and expertise of the functions performed. Employees may progress to this class by non-competitive promotion upon meeting the specific criteria-based promotion requirements or performance and training. Work is performed under the general supervision of a Permits Supervisor. This class is FLSA nonexempt.
Please refer to the link below for the full job description and additional information regarding assignments, preferred qualifications, and essential functions.
Qualifications & Requirements
Employee Values: All employees of the City of Mesa are expected to uphold and exhibit the City's shared employee values of Knowledge, Respect, and Integrity.
Minimum Qualifications Required. Graduation from high school or GED. One year of work experience involving extensive customer contact and six months of work experience involving construction and/or land development.
Preferred/Desirable Qualifications. Bilingual (Spanish/English) skills are desirable. Two years of work experience involving extensive customer contact is preferred. One year of experience involving construction and/or land development in municipal government work is preferred. Word processing, database, and/or spreadsheet experience is preferred. Certification as a Permits Technician is highly desirable. Experience involving in-person customer contact with a private or public construction, utility, or development-related organization is also desirable.
Link To Job Description
https://apps.mesaaz.gov/JobDescriptions/Documents/JobDescriptions/cs3736.pdf
A Summary of City of Mesa Benefits is linked here.
01
Do you have a High School Diploma or GED? You must detail your education on your application.
- Yes
- No
How many years of work experience do you have involving extensive customer contact? Please detail your experience on your application.
- None
- Some but less than 1 year
- 1 year or more but less than 2 years
- 2 years or more
Please describe your work experience involving extensive customer contact, including names of all employer(s). Please also detail this experience on your application. If none, type N/A.
04
How much work experience do you have involving construction and/or land development? Please detail your experience on your application.
- None
- Some but less than 6 months
- 6 months or more
Please describe your work experience involving construction and/or land development, including names of all employer(s). Please also detail this experience on your application. If none, type N/A.
06
Are you bilingual in Spanish? If yes, what is your proficiency level?
- No
- Yes, basic level - able to obtain and communicate basic information with citizens and includes such skills as using and understanding simple greetings, introductions, numbers, addresses, money, days of the week, months of the year, members of the family, interrogative words, pronouncing and using names correctly, and giving and following general directions in Spanish.
- Yes, intermediate level - able to communicate with a higher level of proficiency, which may include communication of technical language and instructions. Examples of an Intermediate Level would be in situations such as police investigations, communicating legal rights or health and safety issues, translating documents for public distribution, and making presentations or representing the City at public functions or events to communicate information in Spanish.
How much work experience do you have involving construction and/or land development in municipal government work? Please detail your experience on your application.
- None
- Some but less than 1 year
- 1 year or more
Please describe your work experience involving construction and/or land development in municipal government work, including names of all employer(s). Please also detail this experience on your application. If none, type N/A.
09
Please describe your experience with personal computer (PC) software applications, including names of all employer(s); (examples: word processing, databases, and/or spreadsheets). Please also detail this experience on your application. If none, type N/A.
10
Are you currently certified as a Permits Technician? If yes, please detail this information on your application.
- Yes
- No
Please describe your experience involving in-person customer contact with a private or public construction, utility, or development-related organization, including names of all employer(s). Please also detail this experience on your application. If none, type N/A.
- Required Question