What are the responsibilities and job description for the Permits Technician II position at City of Mesa, AZ?
Description/Duties
Incumbents in this class perform skilled and varied paraprofessional assignments involving extensive public contact of a specialized nature in the review of applications and issuance of routine permits. Employees in this class are required to provide information regarding development and City services. Considerable tact and persuasion is required in dealing with customers who may be irate or distraught. This class differs from the Permits Supervisor class by the latter having supervisory responsibility, as well as greater technical knowledge and expertise of the functions performed. Employees may progress to this class by noncompetitive promotion upon meeting the specific criteria-based promotion requirements or performance and training. Work is performed under the general supervision of a Permits Supervisor. This class is FLSA nonexempt.
Qualifications & Requirements
Employee Values: All employees of the City of Mesa are expected to uphold and exhibit the City's shared employee values of Knowledge, Respect, and Integrity.
Minimum Qualifications Required. Graduation from high school or GED. One year of work experience involving extensive customer contact and six months of work experience involving construction and/or land development.
Preferred/Desirable Qualifications. Bilingual (Spanish/English) skills are desirable. Two years of work experience involving extensive customer contact is preferred. One year of experience involving construction and/or land development in municipal government work is preferred. Word processing, database, and/or spreadsheet experience is preferred. Certification as a Permits Technician is highly desirable. Experience involving in-person customer contact with a private or public construction, utility, or development-related organization is also desirable.
Benefits:
Pension Plan, Health Insurance, Vacation & Paid Time OffSalary : $41,482 - $62,943