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Police Records Shift Supervisor

City of Mesa
City of Mesa Salary
Mesa, AZ Full Time
POSTED ON 6/6/2026
AVAILABLE BEFORE 7/5/2026
Description/Duties

A Police Records Shift Supervisor is responsible for supervising a staff of specialized clerical and administrative personnel assigned to the Criminal Justice Information Division (CJID), which is a twenty-four hour a day, seven day per week operation. An incumbent supervises employees performing the CJID functions of processing, filing, retrieving, and distributing police records; entering police report information into an automated police records system; quality control; and classifying reports using the National Incident Based Reporting System (NIBRS) guidelines. Supervisory responsibilities include work assignment/review, staff scheduling, timekeeping, leave approval, resolution of personnel problems, training, and performance evaluations. A Police Records Shift Supervisor assists in the development and implementation of policies and procedures regarding day-to-day operations and training programs/procedures for the CJID. In addition, this class develops workflow processes to ensure maximum effectiveness and helps revise office procedures in accordance with changes in regulations and policies. An incumbent is required to make decisions on operating problems and assume responsibility for the results of decisions made. A Police Records Shift Supervisor may assist in the performance of other Records duties as necessary to maintain schedules and meet deadlines. This class performs related duties as required.

Police Records Shift Supervisor is a civilian classification that provides assistance with monitoring police records management and information procurement needs and ensuring compliance with local, state, and federal security/privacy requirements. The work often involves public contact with irate persons requiring considerable tact and persuasion. Supervision is received from the Police Records Supervisor through meetings, conferences, and reports regarding the volume, accuracy, and timeliness of work processed and overall results achieved. Rotating shift work including nights, weekends, and holidays is required. This class is FLSA nonexempt.

Please refer to the link below for the full job description and additional information regarding assignments, preferred qualifications, and essential functions.

Qualifications & Requirements

Employee Values: All employees of the City of Mesa are expected to uphold and exhibit the City's shared employee values of Knowledge, Respect, and Integrity.

Minimum Qualifications Required. Any combination of training, education, and experience equivalent to graduation from high school. Three years of progressively responsible office clerical, customer service, or public safety administrative experience. This experience must include at least six months of supervisory work, lead work, trainer responsibilities, or six months as a Police Records Specialist II or III at the City of Mesa.

Special Requirement. Because of the confidential, sensitive nature of the information handled, successful completion of a background investigation is required.

Substance Abuse Testing. Due to the safety and/or security sensitive nature of this classification, individuals shall be subject to pre-employment or pre-placement alcohol, drug and/or controlled substance testing as outlined in City policy and procedures.

Preferred/Desirable Qualifications. Experience with a Police Department records management system is preferred. Experience with automated records systems is highly desirable.

Link To Job Description

http://apps.mesaaz.gov/jobdescriptions/Documents/JobDescriptions/cs4016.pdf

A Summary of City of Mesa Benefits is linked here.

01

Did you receive a High School Diploma or GED? You MUST include and detail your education information on your application to receive credit.

  • Yes
  • No

02

How many years of progressively responsible office clerical, customer service, or public safety administrative experience do you have?

  • None
  • Some but less than 3 years
  • 3 years or more

03

Please describe your progressively responsible office clerical, customer service, or public safety administrative experience below; include employment dates and names of employer(s). If none, type N/A. **To receive this credit, you must fully detail this experience on your application. Incomplete/blank applications or responses such as “see resume” will not be considered.

04

Of your progressively responsible clerical, customer service, or public safety administrative experience, how many months included supervisory work, lead work, trainer responsibilities, OR experience as a Police Records Specialist II and/or III at the City of Mesa?

  • None
  • Some but less than 6 months
  • 6 months or more

05

Please detail your experience that includes supervisory work, lead work, trainer responsibilities, or your role as a Police Records Specialist II and/or III at the City of Mesa below; include employment dates and names of employer(s). If none, type N/A. **To receive this credit, you must fully detail this experience on your application. Incomplete/blank applications or responses such as “see resume” will not be considered.

06

Please detail your experience with a Police Department records management system or an automated records system, including employer(s). Please also detail this experience on your application. If none, type N/A.

07

If you served in the military, what was your discharge status?

  • Honorable
  • Dishonorable
  • Uncharacterized
  • Other than Honorable
  • Entry Level
  • Bad Conduct
  • General
  • Current Active Duty
  • N/A

08

Have you ever been convicted of a felony (this includes criminal convictions out of state that would be considered a felony in Arizona)?

  • Yes
  • No

09

Have you tried or used any of the following drugs unlawfully (without a doctor's prescription or dispensary card): Marijuana, Hashish, Thai Sticks, Barbiturates, Amphetamines, Cocaine, Heroin, Opium, Steroids, or Hallucinogenic Substances?

  • Yes
  • No

10

Have you tried or used any illegal narcotics or dangerous drugs (with the exception of Marijuana) in the past five years?

  • Yes
  • No

11

Have you tried or used any illegal narcotics or dangerous drugs (with the exception of Marijuana) more than three times since turning 21 years old?

  • Yes
  • No

12

If an explanation or comments are needed regarding drug usage, please note your information here.

  • Required Question

Salary.com Estimation for Police Records Shift Supervisor in Mesa, AZ
$53,418 to $73,444
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