What are the responsibilities and job description for the Engineering Representative I position at City of Fort Wayne?
Engineering Representative I 7:30 a.m. – 4:30 p.m., Monday–Friday (hours may vary) | Full-time
Detail-driven problem solver who enjoys helping customers, keeping projects moving, and turning complex utility processes into clear, organized solutions.
What You'll Do
You'll be the go-to support for Development Services - helping residents, contractors, and developers navigate water and sewer permits, fees, and utility requirements while keeping projects compliant, organized, and on track. If you like a mix of customer service, technical coordination, and behind-the-scenes problem solving, this role offers variety and impact every day.
Key Responsibilities
- Support customers and contractors by answering inquiries and guiding them through permitting and utility processes
- Process fees, contracts, service orders, and daily cash reconciliations accurately
- Coordinate permits, inspections, developer agreements, and project documentation
- Maintain and digitize records in systems like Accela and GIS to keep projects organized and compliant
- Collaborate with engineering staff and City departments to resolve issues and keep projects moving forward
What You Bring | Education & Experience
- Associate's Degree in Civil Engineering Technology, Construction Technology, or related field required; Bachelor's preferred
- Relevant experience may substitute for education
- Experience in permitting, utilities, construction support, public works, or municipal services is a plus
- Strong customer service and organizational skills with the ability to manage multiple priorities
Preferred Certifications
- Valid Indiana Driver's License (if operating a City vehicle)
Technical Skills & Knowledge
- Microsoft Office 365 (Word, Excel, Outlook)
- Experience with systems such as Accela, GIS/ArcMap, Application Xtender, or similar permitting/database tools
- Ability to interpret regulations, technical documents, and property records
Why Work for the City of Fort Wayne
Your work directly supports safe, reliable water and sewer services for our community. You'll join a collaborative public service team where your attention to detail keeps projects moving, neighborhoods growing, and residents supported. Enjoy stable hours, meaningful work, strong benefits, and the opportunity to build a long-term career serving the city you live in.
Equal Opportunity Employer
Employment is contingent upon the successful completion of applicable drug screening, physical examination, and background checks.
Salary : $37