Administrative Assistant II

Description / Position Overview

Administrative Assistant II

In this position, you will support administration for various HR systems, including PeopleSoft, Origami and Laserfische. This position will be responsible for administrative and system duties in support of Human Resource programs and City departments. These duties may include customer service responsibilities including answering incoming calls for HR and Risk-related inquiries, greeting office walk-ins, sorting department mail, and managing the shared email inbox.

Additional involvement in HR duties includes assisting with badging, collecting, and scanning I-9 employment verification documents, and other HR administrative work in HRIS systems, workers’ compensation, property and liability, employee safety programs and ensuring compliance with all regulations, policies, and procedures.

This position requires in-office support Monday through Friday 8:00 AM – 5:00 PM.

This position is subject to budget required furloughs implemented in the 2026 calendar year.

Come explore the possibilities a career with the City of Colorado Springs can offer!

We're an accredited pay equity employer!

Your starting pay will be within the posted hiring range based on your years of experience and education. See the full potential of growth for this position here: 2026 Salary Schedule

As An Administrative Assistant II, You Will

• Respond to a high volume of customer phone calls, emails, and in-person inquiries
• Sort and distribute mail for the Human Resources department, including Risk Management
• Create badges for city employees and contractors and assist with badging inquiries
• Assist with the uploading of Risk documentation between Occupational Health and the Claims Adjusters
• Assist with the scanning and uploading of employment records into Laserfiche
• Perform a variety of administrative duties associated with automated and manual recordkeeping
• Complete initial claim reports and intake documents, explain benefits, initiate the claim process, and provide information to the team and/or the supervisor
• Assist with the updating of desk manuals to reflect the changes in processes and procedures
• Serve as a liaison for employment services and risk management for customers and managers via phone, email, and walk-ins
• Use SharePoint to maintain all HR documents and update pages on the Intranet
• Assist with projects and special assignments as needed
• Other duties as assigned
  
  

We are looking for candidates who demonstrate:

Ability To

• Handle sensitive information accurately and in a timely manner; maintain a high level of confidentiality
• Communicate clearly and concisely, orally and in writing
• Establish and maintain effective working relationships
• Deliver excellent customer service
• Write and maintain procedure and query manuals
  
  

Minimum Qualifications

• High school diploma or GED
• Three years of full-time, professional experience in a related area
  
  

We value a diverse range of qualifications and experiences. Our organization views each year of further education as equivalent to each year of relevant work experience, and each year of additional relevant work experience as equivalent to each year of required education.

Preferred Qualifications

The following qualifications are not required, but they are considered desirable. If you possess any of the preferred qualifications, please include specific details in your application. This information may be used to identify a top group of applicants.

• Experience with Microsoft Office Suite, Origami, customer service environment, and/or human resources
  
  

Additional Information



Equal Opportunity Employer

The City of Colorado Springs is committed to a welcoming culture that values our employees' unique individual qualities and fosters a welcoming environment where people want to be

The City of Colorado Springs offers additional compensation depending on the position, area of assignment, and specific job assignments, including shift differential, pay differential, acting or lead, special assignment, hazard pay, longevity, cell phone allowance, uniform allowance, relocation, awards, standby, call out, compensatory time off, tuition, overtime, extra duty, incentive, holiday premium, proficiency, and vacation sell back.

NOTE: This job announcement is not intended to include a complete listing of all responsibilities, knowledge, skills, and abilities associated with the position.

The City does not sponsor applicants for work visas of any kind (including but not limited to F-1, H-1B or TN visas). Applicants must be currently authorized to work in the United States on a full-time basis.

Apply to Join Our Team

• Please visit the City of Colorado Springs Careers page and review our opportunities. Click on Apply button to complete an online application for any position of interest. All job applicants will need to create a new login and online application (unless you already have a Government Jobs user ID and password).
• Completing your application in full, including the entire work experience section, will assist Human Resources in the applicant screening process. Your application may not be considered if all of the information requested for each employer you list is not provided.
• Applicants may redact information from their resumes, certifications, transcripts, or any other additional application materials that identify the applicant’s age, date of birth, or dates of attendance at or graduation from an educational institution. You will not be penalized for redacting or removing this information.
• We encourage candidates with out-of-state credentials to inquire about expedited processing of Colorado licensing with the Colorado Occupational Credential Portability Program. More information can be found at the Colorado Department of Regulatory Agencies Licensing Portability page
• Our Government Jobs application system does not allow you to edit your application after it has been submitted for a position. If you want to make changes, you may submit another application prior to the position’s closing date and time listed in the job posting. HR will review the last application you submit for a position.
  
  

The City's job classifications, including physical demands and descriptions, can be found on the Colorado Springs Class Specifications page

You can view the status of your application on the City of Colorado Springs Careers page.

To be notified of future career opportunities sign up for job alerts on the Job Alerts page.

Working for the City of Colorado Springs is Rewarding!

Please visit the City of Colorado Springs' Total Rewards Site for additional benefits information.

The City of Colorado Springs is a place where people want to come to work each day. We have a culture of excellence, and we strive to provide our employees with the very best overall career experience and Total Rewards. We are proud to offer a comprehensive and competitive benefits program to meet the needs of our employees and their families.

01

What is the highest level of education you have completed?

• Less than high school
• High School diploma or GED
• Associate's Degree
• Bachelor's Degree
• Master's Degree or above
  
  

02

How many years of relevant experience do you possess?

• Less than one year
• One or more years
• Two or more years
• Three or more years
• Four or more years
• Five or more years
• Six or more years
• Seven or more years
• Eight or more years
• Nine or more years
• Ten or more years
  
  

03

Do you have experience with Microsoft Office Suite?

• Yes
• No
  
  

04

Are you able to maintain a Monday - Friday, 8 - 5 in-office schedule (telework is not authorized for this position)?

• Yes
• No
• Required Question