What are the responsibilities and job description for the Office Specialist - Community Risk Reduction (CRR) position at City of Chesapeake?
Position Information
Working Title of Vacant Position
Office Specialist - Community Risk Reduction (CRR)
Job Type
Full Time
Posting Type
Public
Number of Vacancies
1
Department
FIRE
Division
FIRE PREVENTION
Requisition Number
2026417
Number of hours worked per week
40
Work Schedule
8am to 5pm; Monday through Friday. Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies.
Work Site Location
Chesapeake, VA
Position Driving Requirement
N - Never
Pay Grade
GE03
Pay Basis
Semi-Monthly
Advertised Salary
$36,652 -$49,889
Starting salary based on qualifications and experience.
Starting salary based on qualifications and experience.
Job Description
The Chesapeake Fire Department is seeking an enthusiastic, detail-oriented, and customer service-focused Office Specialist to provide clerical and administrative support to our Community Risk Reduction Division (CRR).
This position performs a variety of complex office tasks under general supervision, with responsibility for deciding how and when to complete assigned duties. The role requires professionalism, accuracy, and excellent communication skills while supporting staff, citizens, and business owners.
Key Responsibilities:
- Serve as the first point of contact at Fire Headquarters: answer phones, greet visitors, and control building access.
- Receive plans and process payments (checks, cash, credit cards) for Plan Review Fees.
- Assist during the Fire Department hiring process by checking in candidates.
- Prepare and distribute correspondence related to unpaid permits.
- Schedule fire station tours and demos for schools, daycares, and community groups.
- Establish and maintain files, records, accounts, and inventories; monitor and order office supplies.
- Arrange meetings, draft and respond to routine correspondence, and perform data entry, filing, faxing, and copying.
- Process FOIA requests and handle incoming payments for fees.
- Receive and distribute packages to appropriate staff or departments.
- Review and manage Contractor Reports, assigning them to the appropriate Deputy Fire Marshal.
- Perform other duties as assigned to support the Chesapeake Fire Department/Community Risk Reduction Division.
The City of Chesapeake offers an exceptional range of benefits.
Required Qualifications
Vocational/Educational Requirement: Requires a high school diploma or GED/HSE and any combination of education and experience equivalent to satisfactory completion of one year of college education in word processing, secretarial skills, or a closely related field.
Experience: In addition to satisfying the vocational/education standards, this class requires a minimum of one year of full-time equivalent experience in administrative support.
Special Requirements: Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. Emergency operations support work and work locations may be outside of normal job duties.
Experience: In addition to satisfying the vocational/education standards, this class requires a minimum of one year of full-time equivalent experience in administrative support.
Special Requirements: Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. Emergency operations support work and work locations may be outside of normal job duties.
Preferred Qualifications
- Strong communication and organizational skills.
- Ability to handle multiple tasks in a fast-paced environment.
- Experience with data entry, office software, and customer service preferred.
Posting Detail Information
Job Open Date
08/26/2026
Job Close Date
08/30/2026
Open Continuous
Special Instructions to Applicants
ADA Checklist
Overall Physical Strength Demands
Overall Physical Strength Demands
L=Light - Exerting up to 20 lbs. occasionally, 10 lbs. frequently, or negligible amounts constantly OR requires walking or standing to a significant degree.
Physical Demands
C = Continuously- 2/3 or more of the time. F = Frequently- From 1/3 to 2/3 of the time. O = Occasionally- Up to 1/3 of the time. R = Rarely- Less than 1 hour per week. N = Never- Never occurs.
Standing
Frequently- From 1/3 to 2/3 of the time.
Sitting
Continuously- 2/3 or more of the time.
Walking
Frequently- From 1/3 to 2/3 of the time.
Lifting
Frequently- From 1/3 to 2/3 of the time.
Lifting Amount
Exerting up to 20 lbs
Carrying
Occasionally- Up to 1/3 of the time.
Carrying Weight
Exerting up to 20 to 50 lbs
Pushing/Pulling
Rarely- Less than 1 hour per week.
Pushing/Pulling Weight
Exerting up to 10 lbs
Reaching
Frequently- From 1/3 to 2/3 of the time.
Handling
Frequently- From 1/3 to 2/3 of the time.
Fine Dexterity
Frequently- From 1/3 to 2/3 of the time.
Kneeling
Occasionally- Up to 1/3 of the time.
Crouching
Occasionally- Up to 1/3 of the time.
Crawling
Never- Never occurs.
Bending
Occasionally- Up to 1/3 of the time.
Twisting
Rarely- Less than 1 hour per week.
Climbing
Rarely- Less than 1 hour per week.
Balancing
Rarely- Less than 1 hour per week.
Vision
Continuously- 2/3 or more of the time.
Hearing
Continuously- 2/3 or more of the time.
Talking
Continuously- 2/3 or more of the time.
Foot Controls
Rarely- Less than 1 hour per week.
Machines, Tools, Equipment and Work Aids Used
General office equipment, computer, printer, fax, scanner,
telephones, radios, etc.
telephones, radios, etc.
Protective Equipment Required
None
Health and Safety
D = Daily W = Several Times Per Week M = Several Times Per Month S = Seasonally N = Never
Mechanical Hazards
N = Never
Chemical Hazards
N = Never
Electrical Hazards
N = Never
Fire Hazards
N = Never
Explosives
N = Never
Communicable Diseases
N = Never
Physical Danger or Abuse
N = Never
Other
N = Never
If Other, Description
Environmental Factors
D = Daily W = Several Times Per Week M = Several Times Per Month S = Seasonally N = Never
Dirt and Dust
S = Seasonally
Extreme Temperatures
S = Seasonally
Noise and Vibration
N = Never
Fumes and Odors
N = Never
Wetness/Humidity
S = Seasonally
Darkness or Poor Lighting
N = Never
Primary Work Location
Office Environment
Non-Physical Demands
C = Continuously- 2/3 or more of the time. F = Frequently- From 1/3 to 2/3 of the time. O = Occasionally- Up to 1/3 of the time. R = Rarely- Less than 1 hour per week. N = Never- Never occurs.
Time Pressures
Frequently- From 1/3 to 2/3 of the time.
Emergency Situations
Frequently- From 1/3 to 2/3 of the time.
Frequent Change of Tasks
Frequently- From 1/3 to 2/3 of the time.
Irregular Work Schedule/Overtime
Occasionally- Up to 1/3 of the time.
Performing Multiple Tasks Simultaneously
Frequently- From 1/3 to 2/3 of the time.
Working Closely with Others as Part of a Team
Occasionally- Up to 1/3 of the time.
Tedious or Exacting Work
Continuously- 2/3 or more of the time.
Noisy/Distracting Environment
Occasionally- Up to 1/3 of the time.
Other
If Other, Description
Can anyone assist the employee in performing the primary tasks assigned to this position? If yes, identify the eligible task(s)
None
Professional References
Professional References
Please provide contact information for professional references.
Minimum Requests
0
Maximum Requests
4
Salary : $36,652 - $49,889