Account Technician

The City of Chesapeake Fleet Management Department is seeking a self-motivated, detail-oriented, and energetic professional to serve as a Fleet Account Technician. This position plays a critical role in supporting the financial, administrative, and operational functions of Central Fleet while providing responsive, professional, and customer-focused service to City departments and external customers. Strong communication, organizational, and customer service skills are essential, as this position works closely with internal City departments, vendors, and external customers.

Why Work for the City of Chesapeake?

The City of Chesapeake is committed to living out our CARES values:

• Courteousness – Communicating with respect and authenticity while providing excellent customer service to internal departments, vendors, and the public.
• Attentiveness – Anticipating needs, acting promptly, and providing timely follow-up on financial and administrative matters.
• Resourcefulness – Using available resources responsibly, adapting to changing priorities, and achieving accurate, timely results.
• Empowerment – Taking ownership of assigned responsibilities, exercising sound judgment, and being accountable for outcomes.
• Stewardship – Demonstrating integrity, fiscal responsibility, and care for City resources, records, and public trust.

The City of Chesapeake values integrity, teamwork, accountability, and a commitment to excellence. Central Fleet offers a collaborative work environment where employees are supported, valued, and encouraged to grow. We take pride in delivering high-quality service to City departments while maintaining fiscal responsibility and operational efficiency.

Essential Job Duties

Duties include, but are not limited to:

• Evaluates, reviews, and assesses accounts within assigned areas
• Collects, enters, updates, and maintains accounting and financial records
• Processes invoices and generates payments in accordance with City policies
• Verifies, monitors, and reconciles accounts to ensure accuracy and compliance
• Creates requisitions for sublet repairs and small purchases
• Submits purchase order increases, changes, and supporting documentation
• Prepares and enters journal vouchers
• Processes incoming checks and prepares deposits
• Adds and updates vendors and employees within Fleet and City financial systems
• Assists with monitoring City fuel sites, including addressing procedural, software, and hardware-related issues
• Supports the City’s Motor Pool System by adding and removing operators and assisting operators with system access and usage issues
• Maintains Department of Motor Vehicles (DMV) records, including registering new vehicles, updating registrations, and reporting vehicle sales or disposals
• Provides courteous, timely, and professional customer service by responding to phone calls, emails, and inquiries related to account and billing information
• Assists City staff, vendors, and the general public with questions, concerns, and requests in a customer-focused manner
• Performs other related duties as assigned

Knowledge, Skills, and Abilities

• Strong customer service skills with the ability to communicate clearly and professionally
• Ability to manage multiple priorities and meet deadlines
• Strong attention to detail and organizational skills
• Effective written and verbal communication skills
• Ability to work independently and as part of a team
• Proficiency with accounting software, spreadsheets, and office applications
• Ability to interact professionally with internal departments, vendors, and the public

Preferred Qualifications

• Experience in accounting, finance, or accounts payable within a government or public-sector environment
• Knowledge of financial systems such as PeopleSoft, AssetWorks, or similar enterprise accounting software
• Experience processing invoices, purchase orders, journal entries, and account reconciliations
• Familiarity with DMV vehicle registration, titling, or EZFleet
• Strong attention to detail with the ability to manage multiple tasks and deadlines
• Excellent customer service and communication skills, with the ability to work effectively with internal departments and external vendors
• Proficiency in Microsoft Office applications, particularly Excel and Outlook
• Ability to work collaboratively in a team-oriented environment while also working independently to prioritize workload, follow established procedures, and meet deadlines.
• Experience handling confidential or sensitive financial information