What are the responsibilities and job description for the Customer Service Clerk II - Part Time position at City of Chesapeake?
Position Information
Working Title of Vacant Position
Customer Service Clerk II - Part Time
Job Type
Part Time
Posting Type
Public
Number of Vacancies
1
Department
CITY TREASURER
Division
TREASURER
Requisition Number
2026333
Number of hours worked per week
20 hours per week
Work Schedule
Monday – Friday 12:00 PM – 5:00 PM / 10AM to 3PM
Work Site Location
South Norfolk Treasurer's Office
Position Driving Requirement
N - Never
Pay Grade
GE03
Pay Basis
Weekly
Advertised Salary
Min Pay $36,734 – Max Pay $60,611
Job Description
The purpose of the class is to provide general customer service assistance and direction to coworkers and the general public in assigned area. The class is responsible for processing collection of payments, answering inquiries, preparing related information, and maintaining documentation. The class works according to some procedures; decides how and when to do things under general supervision.
Required Qualifications
VOCATIONAL/EDUCATIONAL REQUIREMENT: Requires high school diploma or GED and any combination of education and experience equivalent to satisfactory completion of one year of college education in bookkeeping or a closely related field.
EXPERIENCE REQUIREMENT: In addition to satisfying the vocational/education standards, this class requires a minimum of six months of related, full-time equivalent experience.
SPECIAL CERTIFICATIONS AND LICENSES: Depending on department, may require a valid driver’s license and a driving record that is in compliance with City Driving Standards.
SPECIAL REQUIREMENTS: Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies.
Preferred Qualifications
Customer Service
Cash Handling
Problem Solving
10 Key by touch (Calculator)
Posting Detail Information
Job Open Date
07/08/2026
Job Close Date
07/22/2026
Open Continuous
Special Instructions to Applicants
ADA Checklist
Overall Physical Strength Demands
Overall Physical Strength Demands
S=Sedentary - Exerting up to 10 lbs. occasionally or small weights frequently; sitting most of the time.
Physical Demands
C = Continuously- 2/3 or more of the time. F = Frequently- From 1/3 to 2/3 of the time. O = Occasionally- Up to 1/3 of the time. R = Rarely- Less than 1 hour per week. N = Never- Never occurs.
Standing
Occasionally- Up to 1/3 of the time.
Sitting
Continuously- 2/3 or more of the time.
Walking
Rarely- Less than 1 hour per week.
Lifting
Rarely- Less than 1 hour per week.
Lifting Amount
Exerting up to 10 lbs
Carrying
No Response
Carrying Weight
N/A
Pushing/Pulling
No Response
Pushing/Pulling Weight
N/A
Reaching
Rarely- Less than 1 hour per week.
Handling
No Response
Fine Dexterity
No Response
Kneeling
No Response
Crouching
Rarely- Less than 1 hour per week.
Crawling
No Response
Bending
No Response
Twisting
No Response
Climbing
Never- Never occurs.
Balancing
No Response
Vision
No Response
Hearing
No Response
Talking
Frequently- From 1/3 to 2/3 of the time.
Foot Controls
No Response
Machines, Tools, Equipment and Work Aids Used
Microsoft Office
Mainframe Computer Program
10 Key Calculator
Printer/Copier/Scanner
Protective Equipment Required
Health and Safety
D = Daily W = Several Times Per Week M = Several Times Per Month S = Seasonally N = Never
Mechanical Hazards
N = Never
Chemical Hazards
N = Never
Electrical Hazards
N = Never
Fire Hazards
N = Never
Explosives
N = Never
Communicable Diseases
N = Never
Physical Danger or Abuse
N = Never
Other
If Other, Description
Environmental Factors
D = Daily W = Several Times Per Week M = Several Times Per Month S = Seasonally N = Never
Dirt and Dust
N = Never
Extreme Temperatures
N = Never
Noise and Vibration
N = Never
Fumes and Odors
N = Never
Wetness/Humidity
N = Never
Darkness or Poor Lighting
N = Never
Primary Work Location
Office Environment
Non-Physical Demands
C = Continuously- 2/3 or more of the time. F = Frequently- From 1/3 to 2/3 of the time. O = Occasionally- Up to 1/3 of the time. R = Rarely- Less than 1 hour per week. N = Never- Never occurs.
Time Pressures
Frequently- From 1/3 to 2/3 of the time.
Emergency Situations
N = Never
Frequent Change of Tasks
Continuously- 2/3 or more of the time.
Irregular Work Schedule/Overtime
Rarely- Less than 1 hour per week.
Performing Multiple Tasks Simultaneously
Frequently- From 1/3 to 2/3 of the time.
Working Closely with Others as Part of a Team
Continuously- 2/3 or more of the time.
Tedious or Exacting Work
Continuously- 2/3 or more of the time.
Noisy/Distracting Environment
Rarely- Less than 1 hour per week.
Other
If Other, Description
Can anyone assist the employee in performing the primary tasks assigned to this position? If yes, identify the eligible task(s)
No
Professional References
Professional References
Please provide contact information for professional references.
Minimum Requests
0
Maximum Requests
4
Salary : $36,734 - $60,611
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
What is the career path for a Customer Service Clerk II - Part Time?
Sign up to receive alerts about other jobs on the Customer Service Clerk II - Part Time career path by checking the boxes next to the positions that interest you.
Position Information Working Title of Vacant Position GIS Specialist Job Type Full Time Posting Type Public Number of Vacancies 1 Department PUBLIC WORKS D...more
Position Information Working Title of Vacant Position Clinician II Job Type Full Time Posting Type Public Number of Vacancies 2 Department CHES INT BEHAV H...more
Position Information Working Title of Vacant Position GIS Specialist - Real Estate Assessor's Office Job Type Full Time Posting Type Public Number of Vacan...more
Position Information Working Title of Vacant Position Library Assistant II Job Type Full Time Posting Type City Employees Only Number of Vacancies 1 Depart...more
This is a part time position. Primary responsibility is to Take Excellent Care Of Our Customers by satisfying each customer's needs, exceeding their expect...more
The purpose of the position is to provide general customer service assistance and direction to coworkers and the general public in assigned area. The posit...more
