Clubhouse Generalist

The Chrysalis Clubhouse is a welcoming, inclusive community where adults with mental health and substance use challenges come together to build relationships, pursue vocational and educational goals, and support one another’s recovery.

As a proud Accredited member of Clubhouse International, we operate using a unique model where staff and members work side-by-side as equal colleagues to manage every aspect of the Clubhouse. Together, we focus on:

• Career & Skill Development: Employment/education goals, digital literacy, written/verbal communication, and self-advocacy.
• Wellness & Life Skills: Healthy cooking, financial literacy, meal prep, and teamwork.

Learn more about our mission at workwithchrysalis.org or explore the global Clubhouse movement at clubhouseinternational.org.

As a Clubhouse Generalist, you will provide recovery-oriented, person-centered psychosocial rehabilitation services. Rather than sitting behind a desk, you will roll up your sleeves and work side-by-side with Clubhouse members to run the daily operations of our space, cultivate relationships, and build meaningful life and employment skills.

Key Responsibilities:

• Guide the Work-Ordered Day: Work side-by-side with members on daily tasks, including kitchen and shared meal preparation, the Chrysalis Pops garden/sales team, member outreach, budgeting/cashiering, and welcoming new members/tours.
• Provide 1:1 & Group Support: Help members explore vocational opportunities, reframe negative self-talk, build social skills, and navigate goal-setting barriers.
• Foster Person-Centered Recovery: Actively participate as a member of treatment/recovery teams, advocating for self-determination and educating partners on the Clubhouse model.
• Engage the Community: Accompany members out in the community for temporary employment placements (TEPs), errands, educational visits, and social recreation.
• Maintain Timely Documentation: Keep accurate, up-to-date progress notes, hour logs, and reports using electronic data systems.

Core Strengths & Mindset:

• Authentic & Inclusive: A community-minded, fun-loving spirit who leads with empathy, humility, active listening, and a sense of humor.
• Belief in Human Potential: Passionate about discovering people’s unique strengths to foster independence and confidence.
• Adaptable & Relational: Thrive in a dynamic, dynamic environment and feel confident deconstructing projects so multiple members can participate.

Qualifications:

• Experience: Prior experience working in Human Services, rehabilitative settings, mental health/substance use support, or vocational programs.
• Technical Skills: Computer literacy (Google Workspace/Gmail, Microsoft Word, Excel) and comfort learning electronic health/data systems.
• Mobility Requirements: Valid driver’s license, access to a reliable vehicle for work, and active auto insurance (for local community travel and member transport).
• Preferred: Bachelor's or Master’s degree in Social Work, Rehab Psychology, Psychology, Occupational Therapy, or Human Services; lived experience with recovery; bilingual skills (Spanish); or prior CCS/CRS experience.

Population We Serve: We work alongside diverse community members across Dane County. Candidates should possess strong cultural humility and feel comfortable working with individuals representing a variety of backgrounds, including:

• Mental health and substance use challenges
• Justice system involvement
• Multicultural, multi-ability, and LGBTQIA identities

• Collaborative Clubhouse Hub (~65%): Based at our downtown Madison Clubhouse in a shared office & kitchen environment that promotes open communication and teamwork.
• Community Work (15%–25%): Delivering direct support in Dane County workplaces, member homes, treatment centers, and community spaces.
• Schedule: Primary hours are Monday–Friday, Day Shift (approx. 8:00 AM – 4:00 PM), with occasional holiday, evening/weekend hours for social activities, job support, or conferences.

• Comprehensive Health Insurance (GHC) & Dental Coverage
• Short-Term & Long-Term Disability Life Insurance (Principal)
• 401(k) / Retirement Plan
• Generous Paid Time Off (PTO) Package & Paid Holidays
• Flexible Scheduling Options
• Mileage Reimbursement for work travel
• EAP & Wellness Support
• Ongoing Clubhouse International & Professional Development Training

Please submit your cover letter and updated resume to:

Amy Holste, Director of Human Resources

📧 hr@workwithchrysalis.org

Applications will be reviewed by our Chrysalis Hiring committee. Selected candidates will be invited for an on-site interview.

Chrysalis, Inc. is an equitable, inclusive, and recovery-friendly community & workplace. We actively work to dismantle systems of racial and social oppression, commit to cultivating a harm-free environment, and proudly embody a community of diverse lived experiences.