What are the responsibilities and job description for the Technical Support Specialist position at CFS?
Onsite in Bakersfield | Long term
We are offering an exciting, fast-paced work environment, and we currently have an opportunity for an energetic Technical Support Specialist. We are looking for someone who is positive, supportive, self-starting, and is ready to start their career in IT. If you love customer service, are tech-savvy, and passionate about technical related assignments this opportunity may be perfect for you. If you are a Technical Support Specialist looking for a company where everyone works together and 'wears a few hats', 'rolls up their sleeves' to get the job done apply now.
Essential Job Functions Of Technical Support Specialist
We are offering an exciting, fast-paced work environment, and we currently have an opportunity for an energetic Technical Support Specialist. We are looking for someone who is positive, supportive, self-starting, and is ready to start their career in IT. If you love customer service, are tech-savvy, and passionate about technical related assignments this opportunity may be perfect for you. If you are a Technical Support Specialist looking for a company where everyone works together and 'wears a few hats', 'rolls up their sleeves' to get the job done apply now.
Essential Job Functions Of Technical Support Specialist
- Provide technical assistance
- Troubleshoot and support issues related to computer systems, software, and regularly monitor the internal help desk system for pending tickets
- Ask questions to determine nature of problem and help walk customer through problem-solving
- Install, modify, and repair computer hardware
- Follow up with customers to ensure issue has been resolves
- Run reports to determine malfunctions that continue to occur
- Document all incidents and occurrences using clear, concise, and detailed notes
- Excellent communication and interpersonal skills to work with clients
- Basic understanding and knowledge of networking technologies
- Proficient with Windows and Mac OS
- Ability to work and learn independently
- O365/Active Directory experience a PLUS
- High School Diploma or General Education Degree (GED)
- Must have clean DMV
- Eligible to work in the United States
- Must be able to pass a background check
- Visa/sponsorship not offered
Salary : $45,000 - $60,000