IT Support Engineer (On-Site)

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Job Title: Senior Help Desk Engineer – Enterprise IT Support (On-Site) – Fairfield County, CT

Salary: $140,000 – $160,000 per year Bonus Eligible

Why take this Senior Help Desk Engineer role?

• Join a fast-growing investment firm with a strong reputation and collaborative culture
• Be the face of IT—own projects, solve complex challenges, and elevate technology across the organization
• Work in an environment that values innovation, autonomy, and professional growth
• Enjoy access to enterprise-level resources while making a direct impact on day-to-day operations
  
  

What will you do?

• Provide hands-on desktop support in a Windows-based environment and act as the escalation point for IT issues
• Manage and delegate tasks to an external MSP while maintaining accountability for resolution
• Own IT projects from planning through execution—think enterprise mindset, not break/fix
• Collaborate with internal teams and vendors to ensure proper infrastructure and account access
• Troubleshoot networking issues (DNS, ports) and assist with server provisioning projects
  
  

What the company needs in a Senior Help Desk Engineer:

• 3–5 years of experience in desktop support or IT engineering
• Strong technical skills in Microsoft Azure, O365, Intune, On-Prem AD/Exchange
• Familiarity with MDM, Powershell scripting, and networking fundamentals
• Excellent communication skills and professionalism when interacting with executives
• A proactive, entrepreneurial mindset—someone who thrives in a fast-paced environment
  
  

Bonus Points

• Experience with SharePoint, SQL, or AWS
• Prior exposure to financial services or high-touch corporate environments
  
  

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