What are the responsibilities and job description for the Collections Specialist position at CFS?
Collections Specialist | Accounts Receivable & Credit Management
Location: Crafton, PA 15205
Salary: $50,000–$55,000
About The Company
Our client, a well-established organization in Crafton, PA, is seeking a motivated Collections Specialist to join their accounting team. This is a great opportunity for someone who enjoys building relationships with customers, resolving payment issues, and keeping receivables organized in a fast-paced environment.
Collections Specialist Responsibilities
Location: Crafton, PA 15205
Salary: $50,000–$55,000
About The Company
Our client, a well-established organization in Crafton, PA, is seeking a motivated Collections Specialist to join their accounting team. This is a great opportunity for someone who enjoys building relationships with customers, resolving payment issues, and keeping receivables organized in a fast-paced environment.
Collections Specialist Responsibilities
- The Collections Specialist will oversee daily collections activity for assigned customer accounts to ensure timely payments and reduce past-due balances.
- Contact customers via phone and email to discuss outstanding invoices and secure payment commitments.
- The Collections Specialist will research and resolve billing discrepancies, credits, and unapplied cash.
- Collaborate with internal departments, including Accounts Receivable, Sales, and Customer Service, to resolve account disputes.
- Generate and review aging reports, providing updates to management regarding delinquent accounts.
- The Collections Specialist will maintain accurate documentation of all collection actions and communications.
- Assist with credit limit reviews and customer account maintenance as needed.
- 2 years of hands-on experience in collections, accounts receivable, or credit management.
- Strong customer service and communication skills with a professional approach to resolving payment issues.
- Experience using accounting or ERP systems (SAP, Epicor, NetSuite, or QuickBooks preferred).
- Proficiency in Microsoft Excel (pivot tables and VLOOKUPs a plus).
- Detail-oriented, organized, and able to manage multiple priorities effectively.
- Reputable company with strong local presence and community ties.
- Supportive leadership that values collaboration and initiative.
- Opportunities for career growth and cross-training within accounting.
Salary : $50,000 - $55,000