What are the responsibilities and job description for the Accounts Receivable Analyst position at CFS?
Job Title: Accounts Receivable Analyst
Location: Edina, MN
Employment Type: Full-Time
Job Summary
The Accounts Receivable Analyst will be responsible for investigating, managing, and resolving chargeback disputes to minimize financial losses and improve overall operational efficiency. This role involves collaborating with internal teams, reviewing chargeback data, and providing insights to enhance fraud prevention and customer service strategies.
Key Responsibilities
Location: Edina, MN
Employment Type: Full-Time
Job Summary
The Accounts Receivable Analyst will be responsible for investigating, managing, and resolving chargeback disputes to minimize financial losses and improve overall operational efficiency. This role involves collaborating with internal teams, reviewing chargeback data, and providing insights to enhance fraud prevention and customer service strategies.
Key Responsibilities
- Investigate and analyze chargeback claims to determine validity and root cause.
- Collect and prepare necessary documentation to dispute chargebacks.
- Collaborate with cross-functional teams (e.g., customer service, finance, sales) to gather information and implement chargeback prevention strategies.
- Monitor chargeback trends and provide regular reports to management on key metrics.
- Identify and recommend process improvements to minimize future chargebacks.
- Stay updated on industry regulations, credit card network guidelines, and fraud prevention best practices.
- Assist with compliance and audit-related activities as needed.
- Bachelor’s degree in Finance, Business Administration, or a related field (or equivalent experience, no degree required)
- 2 years of experience in chargeback processing, payment disputes, or financial operations (preferably in a retail environment).
- Strong analytical and problem-solving skills with attention to detail.
- Knowledge of credit card processing, merchant services, and chargeback regulations (Visa, MasterCard, etc.).
- Proficiency in Excel and data analysis tools; familiarity with payment platforms is a plus.
- Excellent communication skills and ability to collaborate across departments.
- Ability to thrive in a fast-paced, deadline-driven environment.
- Competitive salary and benefits package.
- Opportunity to work in a collaborative, innovative environment.
- Professional growth and development opportunities.
- A chance to make a real impact on the organization’s bottom line
- Hybrid with 3 days in office per week required
- $52,000 - $62,000/year depending upon years of experience
Salary : $52,000 - $62,000