What are the responsibilities and job description for the Program Manager / Project Coordinator position at Centstone?
Job Title: Program Manager / Project Coordinator - Local to Connecticut
Location: Connecticut
Job Type: Contract
Work Arrangement: Hybrid
We are seeking a highly organized and detail-oriented Program Manager / Project Coordinator to support a high-visibility government program focused on reducing SNAP error rates, improving program performance, and strengthening operational effectiveness.
The successful candidate will coordinate multiple concurrent initiatives, work across business and technology teams, facilitate leadership meetings, track deliverables and action items, and prepare executive-level reports for senior leadership.
Key Responsibilities- Support program and project activities focused on SNAP error reduction and operational improvement.
- Coordinate with business, operations, policy, and technology teams to ensure alignment on objectives, milestones, and deliverables.
- Monitor project progress, risks, dependencies, issues, and corrective action plans.
- Prepare executive summaries, dashboards, status reports, and presentations highlighting key metrics and program performance.
- Facilitate leadership, governance, and operational meetings.
- Track action items, decisions, milestones, and deliverables and follow up with stakeholders.
- Support continuous improvement and performance management initiatives.
- Communicate project status, risks, and achievements to leadership and key stakeholders.
- Manage multiple priorities in a fast-paced program environment.
- Experience supporting large-scale government or public-sector programs.
- Experience in human services, benefits administration, healthcare, or social services.
- Experience with program compliance, eligibility operations, quality improvement, or performance management.
- Familiarity with SNAP, Medicaid, or other public assistance programs is strongly preferred.
- Strong project coordination, stakeholder management, communication, and reporting skills.
- Experience preparing executive-level presentations, dashboards, and status reports.
- Strong organizational and analytical skills with the ability to manage multiple concurrent projects.