What are the responsibilities and job description for the Business Intelligence / Tableau Administrator - Local to CT position at Centstone?
Business Intelligence / Tableau Administrator
Location: Hartford, CT
Work Arrangement: Onsite
Interview: In-Person
Candidate Requirement: Local candidates only
We are seeking an experienced Business Intelligence / Tableau Administrator to support and administer enterprise business intelligence, reporting, and analytics platforms. The ideal candidate will have strong hands-on experience with Tableau Cloud administration, Salesforce, SQL, Azure SQL Database, and enterprise reporting environments.
The candidate will be responsible for platform administration, incident management, troubleshooting, user support, monitoring, deployments, and ensuring the reliability of business-critical reporting and analytics services.
Key Responsibilities- Administer Tableau Cloud sites, projects, users, groups, permissions, and security across Dev, Test, and Production environments.
- Monitor Tableau platform health, extract refreshes, subscriptions, scheduled jobs, and overall system performance.
- Troubleshoot Tableau performance, connectivity, access, and reporting issues.
- Support report developers, analysts, and business users with Tableau-related issues.
- Deploy and promote reports and dashboards across different environments.
- Support and troubleshoot Azure SQL Database environments used for enterprise reporting.
- Investigate reporting data issues and perform data validation activities.
- Monitor database connectivity, query performance, and data refresh processes.
- Assist with SQL/SOQL troubleshooting and performance optimization.
- Monitor and support Azure Data Factory (ADF) pipelines loading Salesforce and other source-system data into Azure SQL Database.
- Troubleshoot data-load failures and data-quality issues.
- Assist in identifying root causes of integration and reporting issues.
- Support MuleSoft Runtime Fabric (RTF) environments and integrations impacting reporting platforms.
- Collaborate with development, integration, and architecture teams during incident resolution and deployments.
- Participate in SDLC activities and maintain required technical documentation.
- Provide guidance, mentoring, and training to team members.
- Work with architects and management on technical design, architecture, estimation, and resource planning.
- Drive assigned work from requirements through implementation.
- 5 years of professional IT experience with relevant BI/Tableau administration experience.
- Hands-on experience with Tableau Cloud administration and support.
- Strong experience managing Tableau users, groups, projects, permissions, security, and environments.
- Experience supporting enterprise reporting and analytics platforms.
- Strong SQL skills.
- Experience with Azure SQL Database or similar relational databases.
- Experience with Salesforce objects, fields, relationships, and reporting data.
- Understanding of Salesforce user administration, including:
- User setup and deactivation
- Roles and profiles
- Permission sets
- Sharing rules
- Access and security management
- Strong troubleshooting and problem-solving skills.
- Experience with environment management, access issues, data issues, and business reporting requirements.
- Ability to work independently and proactively.
- Strong verbal and written communication skills.
- Ability to work across all phases of the SDLC.
- Strong technical documentation skills.
- Experience with Azure Data Factory (ADF).
- Experience with MuleSoft Runtime Fabric (RTF) or MuleSoft integrations.
- Experience working with Salesforce data and reporting environments.
- Microsoft Azure experience.
- Experience with Tableau enterprise deployments and reporting environments.
- Experience troubleshooting complex integration and data-flow issues.
- Local candidates to Hartford, CT only.
- In-person interview is required.
- Candidates must be able to work onsite as required.
- Strong communication and interpersonal skills are required.