What are the responsibilities and job description for the SaaS Platform Administrator position at CCS Global Tech?
CCS Global Tech is a rapidly growing Information Technology company with a diverse portfolio of technology products and services and a large network of industry partnerships. With over 22 years of being a successful business with a global talent pool and presence, CCS is a certified Microsoft Gold Partner and specializes in delivering expert Microsoft based solutions for technical and business needs. We have been recognized by Inc. 500 Magazine as one of the fastest growing small companies in the Unites States.
we are a Tier 1 vendor for the City and County of San Francisco for Cloud Services, Staffing Services and Training Services. For this multi-year opportunity with a diverse set of needs to address, we are currently focusing on establishing partnerships with individuals as well as companies who can help us enhance our overall service portfolio, cut lead times, and ultimately help us deliver successfully. We currently hold sizable Government accounts in the San Francisco bay area including City and County of San Francisco, San Mateo County, and Santa Clara County.
We take great pride in our global reach and local influence. Your experience alongside our highly skilled and talented internal team who guide you along the way, offers key insights into what helps you stand out in a competitive job market.
If you are a partner company, please submit resumes with contact information of your own W2 Consultants only. Submitted consultants are expected to have excellent communication skills.
Roles/Responsibilities:
This role oversees the platform's reliability, security, integration, and performance while providing advanced user support and driving enhancements across departments.
Daily work includes managing users and permissions, maintaining reports, building flows and supporting integrations with external systems, troubleshooting issues, and collaborating closely with technical and business teams to deliver key project outcomes.
Mandatory Skills:
- 5 years of hands on expertise to manage the daily administration, configuration, and support of Salesforce environment.
- The ideal candidate brings deep knowledge of Salesforce administration, including configuration, automation, data management, and system integrations, along with strong analytical and communication abilities to translate business needs into scalable solutions
- Success in this role requires proficiency with Salesforce APIs and integration methods, strong documentation and stakeholder communication skills, and the ability to guide users through training and best practices.
- Experience working within county or local government environments is highly desirable, though not required.
Desirable Skills: N/A