Billing Coordinator

Role - Legal Billing Coordinator

Location: Chicago, Denver, Indianapolis, Madison, Milwaukee, Minneapolis, Naples, Phoenix, San Diego, St. Louis, Tampa, Tucson, Washington, D.C.(Hybrid)

Office Locations:

Chicago, Denver, Indianapolis, Madison, Milwaukee, Minneapolis, Naples, Phoenix, San Diego, St. Louis, Tampa, Tucson, Washington, D.C.

About the Role

The Billing Coordinator is responsible for managing all aspects of billing for an assigned group of attorneys and clients. This role serves as a key billing resource for attorneys and legal support staff and plays an essential role in ensuring accuracy, compliance, and timeliness throughout the billing process.

This position does not include collections of responsibilities.

Why Join Our Team

You’ll be part of a collaborative, inclusive workplace where your contributions are valued, and your professional growth is supported. The organization promotes flexibility, innovation, and shared success, providing an environment where talented professionals can thrive.

What We Offer

• Supportive and adaptable work environment
• Professional development through training and mentoring
• Ongoing opportunities for career growth
• Competitive compensation and comprehensive benefits

Key Responsibilities

• Configure and maintain electronic billing profiles with e-billing vendors, including matter setup, rate and timekeeper approvals, budgets, and required task and activity codes
• Launch prebills through the paperless prebill workflow; print and distribute prebills as needed
• Revise prebills accurately and promptly per attorney direction, ensuring compliance with client billing guidelines
• Prepare, distribute, and submit invoices in a timely manner
• Create and submit electronic invoices with all required supporting documentation
• Monitor invoice submissions and troubleshoot issues to ensure successful client delivery
• Research, analyze, and resolve rejected or short-paid invoices, including appeals or write-offs as directed
• Maintain detailed billing notes, procedural documentation, deadlines, and client or attorney preferences
• Update and manage client billing guidelines in the designated systems
• Assist with obtaining client approval for newly assigned timekeepers
• Respond promptly and thoroughly to billing inquiries from attorneys and clients
• Provide billing and financial reports as requested
• Support timely and accurate accrual reporting for clients and attorneys
• Assist with resolving unidentified cash receipts and unapplied client credits
• Review newly opened matters to confirm billing setup, rates, formats, budgets, fee arrangements, and contact information
• Recommend process and system improvements related to billing
• Perform other duties as assigned

Qualifications

Who You Are:

• Associate’s degree or equivalent required
• One to four years of billing or accounting experience; law firm or professional services experience preferred
• Exposure to or experience implementing various client billing agreements
• Proficiency in Microsoft Word and Excel
• Experience with electronic billing and e-billing vendors
• Familiarity with Aderant, Elite, or SAP billing platforms preferred
• Knowledge of general accounting principles and standard billing practices
• Ability to accurately calculate billing rates, discounts, and percentages
• Strong organizational, time-management, and analytical skills
• Exceptional attention to detail and follow-through
• Sound judgment and practical problem-solving abilities
• Ability to manage multiple priorities in a fast-paced environment
• Strong client-service orientation
• Ability to collaborate effectively with billing, finance, and other internal teams
• Excellent written and verbal communication skills, demonstrating professionalism and discretion
• Comfort with new systems, technology, and process changes
• Ability to learn new concepts and skills quickly