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NHTD/TBI Service Coordinator

Castle Rock Home Care
Bronx, NY Full Time
POSTED ON 1/7/2026
AVAILABLE BEFORE 2/5/2026
Service Coordinator (NHTD/TBI Waiver Program)

Castle Rock Home Care is seeking a dedicated Service Coordinator to support applicants and participants in the NHTD/TBI Waiver Program. This role involves providing case management, advocacy, and coordination of services to ensure participants receive the care and support they need.

Responsibilities

  • Develop and implement Initial Service Plans
  • Coordinate services between providers and participants
  • Conduct monthly in-home visits
  • Facilitate, orchestrate, and document team meetings
  • Provide ongoing participant support and advocacy
  • Prepare and submit Renewal Service Plans


Requirements

  • Master's degree and 1 year of case management experience, OR Bachelor’s degree with 3 years of case management experience, OR Associate’s degree with 5 years of case management experience
  • Ability to travel throughout the five boroughs (public transit or personal vehicle)
  • Bilingual English/Spanish strongly preferred
  • Strong organizational and communication skills

Salary : $55,000 - $75,000

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