NHTD/TBI Service Coordinator

The NHTD/TBI Coordinator will assist the applicants and participants in obtaining and coordinating the services that are necessary to remain in or return to their home. The NHTD/ TBI Coordinator will serve as the primary contact for the participant in the Waiver Program and will provide ongoing assessment and reevaluation of the participant's health and welfare, and a determination of what services are needed to maintain this individual within their home.

JOB DESCRIPTION

• Development of Participant's service plan. This shall include, but not be limited to, completion of Individualized Service Plans and Plans of Protective Oversight (PP0); meeting with participants in order to gain an in-depth understanding of their goals; and meeting with significant individuals, as well as agencies, providing services in order to establish a comprehensive understanding of the participant's need for services

• Act as the participant's advocate, provide unbiased assistance to the participant with the selection of providers, and where appropriate, assist the participant in locating a place to live in the community

• Provide each participant a Waiver Contact List, as well as provide a review of this Contact List to assure it is correct, up-to-date and redistributed on an as-needed basis

• Provide assistance to waiver participants in terms of implementing the plan, as well as reviewing its effectiveness

• Coordination and scheduling of waiver and non-waiver services

• Maintain consistent and open communication with the RRDS and waiver participants

• Assure timely implementation of the approved service plan

• Conduct face-to-face meetings with the waiver participant at least monthly to monitor health and welfare needs as he/she adjusts to the waiver program

• Schedule team meetings 6 weeks prior to the end of the most recently approved Service Plan period and/or on an as needed basis and provide written summaries of the Team Meetings to all waiver providers

• Maintain case records consistent with all contacts and necessary documentation

• Maintain a tracking system that monitors all areas of compliance

• Practices proper safety procedures and take precautions at all times in order to ensure their safety, as well as the safety of their coworkers

• Reports all safety hazards or concerns to their Supervisor in a timely fashion

• Comply with all company policies and procedures

• Accepts any other responsibilities that management deems appropriate to the position

REQUIREMENTS

• Bachelor's Degree with two years of related experience regarding service coordination and information, linkages and referrals regarding community-based services for individuals with disabilities and/ or seniors

• Knowledge of waiver services, as well as current knowledge of informal supports within the participants' communities

Job Type: Full-time

Pay: $75,000.00 - $90,000.00 per year

Benefits:

• 
  Flexible schedule

• Paid time off

Schedule:

• 8 hour shift

• No weekends

Education:

• Bachelor's (Preferred)

Experience:

• NHTD/TBI: 1 year (Preferred)