What are the responsibilities and job description for the Service Coordinator – Traumatic Brain Injury (TBI) position at A1 Service Coordination?
Job Title: Full-Time Service Coordinator – Traumatic Brain Injury (TBI) Waiver Program
Location: New York City & Lower Hudson Valley
Areas Covered: Bronx, Manhattan, Queens, Brooklyn, Yonkers, Mount Vernon, New Rochelle, White Plains
Join Our Team at A1 Service Coordination!
A1 Service Coordination is a Conflict-Free agency dedicated to supporting individuals with Traumatic Brain Injuries (TBI) through the New York State Medicaid Waiver Program. We are proud to serve the TBI community across New York City and Westchester County, and we’re currently hiring a full-time Service Coordinator to work exclusively with TBI participants.
Why Work with Us?
- Remote work with in-person field visits
- Flexible hours
- Mileage & expense reimbursement
- Paid training
- PTO and paid holidays
- Health stipend & 401(k)
- Laptop & technology provided
- Supportive, collaborative team environment
Role Overview:
We are seeking a highly motivated and experienced Service Coordinator to provide comprehensive support and case management for individuals with TBI enrolled in the Medicaid Waiver Program. This role requires travel throughout the Bronx, Manhattan, Queens, Brooklyn, and Lower Hudson Valley.
Key Responsibilities:
- Provide ongoing service coordination for individuals with TBI
- Conduct in-person home visits
- Develop, submit, and update On-Going Service Plans
- Assist participants in accessing and maintaining waiver and community services
- Ensure documentation and program compliance
- Manage a caseload of up to 25 participants
Qualifications:
- Minimum of 2 years of experience working directly with individuals with TBI (required)
- Previous experience with the TBI Medicaid Waiver Program (preferred)
- CBIS certification preferred but not required
- Bachelor’s degree required
- Based in NYC or Westchester with reliable transportation
- Strong writing and documentation skills
- Experience conducting home visits and navigating resources
- Knowledge of Medicaid and community-based services
- Compassionate, organized, and self-driven
- Bilingual or multilingual candidates preferred but not required
Salary: Starting at $60,000/year
Job Type: Full-time
Benefits:
- 401(k)
- Paid time off
- Flexible schedule
- Health stipend
- Mileage reimbursement
- Professional development support
Make a difference in the lives of individuals with TBI. Apply today and grow your career with A1 Service Coordination!
Job Type: Full-time
Pay: From $60,000.00 per year
Benefits:
- 401(k)
- Flexible schedule
- Health insurance
- Paid time off
Work Location: Hybrid remote in Yonkers, NY 10710