Accounts Receivable Supervisor

Carolina PRG is partnering with a growing and well-established organization to identify an Accounts Receivable Supervisor. This is an excellent opportunity for a hands-on accounting professional who enjoys leading teams, improving processes, and partnering cross-functionally to drive operational excellence. The ideal candidate will have experience overseeing billing and accounts receivable operations, mentoring staff, and implementing process improvements while ensuring accurate invoicing, collections, cash application, and month-end activities. This role offers the opportunity to make a meaningful impact within a collaborative and growth-oriented environment.

RESPONSIBILITIES

• Lead the day-to-day Billing and Accounts Receivable function, overseeing a team responsible for invoicing, cash applications, collections, and account reconciliations.
• Supervise, coach, and develop team members while establishing performance expectations and driving continuous improvement.
• Ensure timely and accurate customer invoicing, cash posting, account maintenance, and collections activities.
• Monitor aging reports, collection trends, DSO, and other key performance metrics, proactively resolving past due accounts and escalating issues as needed.
• Partner with Sales, Customer Service, Operations, and Accounting to resolve billing discrepancies, customer deductions, pricing issues, and disputed invoices.
• Review customer credit limits and support credit decisions while helping minimize bad debt exposure.
• Oversee month-end close responsibilities related to accounts receivable, including reconciliations, journal entries, accruals, and reporting.
• Develop and maintain billing and AR policies, procedures, and internal controls to ensure compliance and improve efficiency.
• Identify opportunities to streamline workflows, automate processes, and enhance reporting through ERP system improvements and process optimization.
• Support internal and external audit requests and ensure compliance with company policies and accounting standards.
• Prepare and analyze AR reports, collection forecasts, cash flow trends, and management reporting for leadership.
• Serve as the primary point of escalation for complex customer account issues while maintaining strong customer relationships.

QUALIFICATIONS

• Bachelor's degree in Accounting, Finance, Business, or related field preferred.
• 5 years of progressive billing and/or accounts receivable experience, including prior supervisory or team lead experience.
• Strong understanding of billing, collections, cash applications, credit, account reconciliations, and month-end close.
• Experience with ERP systems such as SAP, Oracle, Microsoft Dynamics, NetSuite, JD Edwards, or similar.
• Advanced Excel skills with the ability to analyze large datasets and prepare meaningful reports.
• Strong leadership, communication, problem-solving, and customer service skills.
• Continuous improvement mindset with experience implementing process improvements and increasing operational efficiency.