What are the responsibilities and job description for the Accounts Receivable Specialist position at CAROLINA PRG?
The Accounts Receivable Specialist will report to the Accounts Payables/Receivable Local Division Supervisor and will handle all receivables, billing, and payment transactions. This role requires a detail-orientated individual who can prioritize and multitask both over the phone and email. Excellent customer service and a high sense of urgency when assisting customers and sales are key attributes that will contribute to the success of the Accounts Receivable Specialist.
Specific Responsibilities
- Take in-bound calls from customers with regards to payments or accounting related questions
- Posting payments to customer accounts
- Daily Deposits
- Process AR Offsets
- Maintain daily credit card settlement/batch reports
- Maintain accounts receivable files and records
- Reconcile customer account discrepancies
- Work collections on past-due balances and submit reports to management
- Customer account maintenance
- Customer onboarding and application processing
- Assisting in general financial management and analysis
Required Qualifications
- High school diploma or equivalent
- 2 years relevant experience in accounts receivables
- Previous customer service experience
- Motivated self-starter and ability to work with remote teammates
- Data entry and analytics
- Excellent customer service and problem- solving skills
- Strong organization and communication skills
- Advanced skill set for Microsoft Excel and Word