What are the responsibilities and job description for the Desktop Support Technician position at Caresoft?
Job Details
Job Title: Desktop Support Technician
Location: Richmond, VA
Duration: Long Term
Skills:
IT support or endpoint administration
Windows 11 OS configuration and troubleshooting skills
Dell/HP PC hardware configuration and troubleshooting skills
MS Office 365, Teams, Outlook (user profile setup, end-user trouble ticket resolution)
Familiarity with Microsoft 365 account management.
Experience with ZPA or similar Zero Trust access tools.
Familiarity with GitHub and Salesforce.
Knowledge of SCCM for computer imaging (for device configuration) AND trouble ticket resolution and workflows.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
