What are the responsibilities and job description for the IT Asset Management Specialist position at Caresoft?
Job Details
Title: IT Asset Management Specialist
Location: Heathrow, FL (Hybrid)
Duration: 7 Months (Extendable)
Location: Heathrow, FL (Hybrid)
Duration: 7 Months (Extendable)
Note: It is hybrid role (4 days in-office, 1 day remote)
Overview:
The IT Asset Management Specialist oversees the full lifecycle of IT hardware and related accessories, ensuring that employees are equipped with reliable and compliant technology. This individual contributor role manages the Asset Depot as the primary point of contact for all IT asset requests and inventory controls, with support from IT Support (L1), IT Support Engineering (L2), and Endpoint Engineering when needed. The specialist ensures assets are deployed efficiently, tracked accurately, and reported consistently to meet business requirements, financial controls, and audit standards.
The IT Asset Management Specialist oversees the full lifecycle of IT hardware and related accessories, ensuring that employees are equipped with reliable and compliant technology. This individual contributor role manages the Asset Depot as the primary point of contact for all IT asset requests and inventory controls, with support from IT Support (L1), IT Support Engineering (L2), and Endpoint Engineering when needed. The specialist ensures assets are deployed efficiently, tracked accurately, and reported consistently to meet business requirements, financial controls, and audit standards.
Key Responsibilities:
End User Asset Services (Daily Priority)
Asset Lifecycle Management (Weekly / Monthly Priority)
Inventory & Procurement Management (Ongoing / Weekly Focus)
Reporting, Compliance & Governance (Weekly / Monthly Focus)
End User Asset Services (Daily Priority)
Asset Lifecycle Management (Weekly / Monthly Priority)
Inventory & Procurement Management (Ongoing / Weekly Focus)
Reporting, Compliance & Governance (Weekly / Monthly Focus)
Skills:
Strong organizational skills with the ability to balance daily ServiceNow-driven tasks alongside strategic lifecycle management.
Proven experience in IT Hardware Asset Management, preferably in enterprise-scale environments.
Familiarity with ServiceNow (Asset/CMDB modules), ITIL principles, and lifecycle governance.
Proficiency with Excel, Business Objects, or equivalent reporting/analysis tools.
Vendor and procurement management expertise, including SLA review and escalation.
Strong communication skills, both written and verbal.
Familiarity with Intune and JAMF management systems.
Strong organizational skills with the ability to balance daily ServiceNow-driven tasks alongside strategic lifecycle management.
Proven experience in IT Hardware Asset Management, preferably in enterprise-scale environments.
Familiarity with ServiceNow (Asset/CMDB modules), ITIL principles, and lifecycle governance.
Proficiency with Excel, Business Objects, or equivalent reporting/analysis tools.
Vendor and procurement management expertise, including SLA review and escalation.
Strong communication skills, both written and verbal.
Familiarity with Intune and JAMF management systems.
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