What are the responsibilities and job description for the Customer Service Representative position at CareerNation?
Customer Service Representative - Respirator Fit Testing Medical Project
Paid training is provided, so previous experience is not required!
Project Dates: April 6th - June 30th
We are seeking a reliable and dedicated Customer Service Representative to join our team. The ideal candidate will be willing to learn how to perform Respirator Fit Testing to ensure that respirator masks fit properly on hospital employees. This position requires strong interpersonal skills, attention to detail, and the ability to work collaboratively.
Duties
- Check patients in.
- Attend paid training to learn how to perform Respirator Fit Testing.
- Perform Respirator Fit Tests on hospital employees.
- Record results in the database.
- Communicate with the On-Site supervisor if issues arise.
- Maintain cleanliness and organization of patient care areas.
Qualifications
- Candidate is required to bring their own laptop and charger to the work site each day.
- Ability to work effectively in a team.
- Strong communication skills and a compassionate approach to patient interaction.
- Ability to work early mornings and occasional evenings.
- Ability to commute up to a hour to different hospitals in Rhode Island and occasionally across the border in Massachusetts.
Experience:
- Computer skills: 2 years (Required)
- Customer service or patient service: 1 year (Preferred)
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Up to an hour commute, to hospitals in Rhode Island and occasionally across the border into MA.
Work Location: In person, hospital setting
Complete "Respirator Fit Testing" 3-5 days per week in a hospital setting.