What are the responsibilities and job description for the Medical Front Desk - HIRING ASAP position at Career Strategies?
Job Summary
We are seeking a detail-oriented and customer-focused Medical Front Desk Receptionist to join our healthcare team. This role is responsible for managing patient check-in/check-out, scheduling appointments, verifying insurance, and providing exceptional customer service in a fast-paced medical environment.
Key Responsibilities
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Greet patients and visitors in a professional and friendly manner.
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Schedule, confirm, and manage patient appointments using the practice management system.
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Collect and verify patient demographics, insurance information, and necessary documentation.
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Process co-payments, balances, and issue receipts; maintain accurate payment records.
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Answer multi-line phones, respond to inquiries, and route calls to appropriate staff.
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Ensure compliance with HIPAA and confidentiality regulations at all times.
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Maintain an organized and clean front desk and waiting area.
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Communicate effectively with clinical and administrative staff to support smooth operations.
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Assist with prior authorizations, referrals, and other administrative tasks as needed.
Qualifications
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Education: High school diploma or equivalent; associate’s degree preferred.
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Experience:
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1 year of experience in a medical office or healthcare setting preferred.
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Familiarity with medical terminology and insurance verification.
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