Front Office Assistant

Role: Temp-to-Hire Workplace Experience Associate (Office Assistant)

Company: Confidential (Top-Tier Investment Firm)

Location: Phoenix, Arizona (no onsite parking)

Pay Rate: $19.00/hour

Schedule: Monday – Friday, 8:00 AM – 5:00 PM

Duration: Immediate start; no set end date. Potential for permanent position for the right candidate.

Position Overview:

The Workplace Experience Associate will elevate the office environment by delivering personalized, client-focused services and administrative support. Working closely with the Experience and Events Teams, this individual will support general office operations, hospitality, and event services, ensuring all requests are completed to client specifications with follow-up for feedback. This professional will set the standard for client-centric service, creating an elevated experience for employees, clients, and guests.

Duties & Responsibilities:

• Deliver 5-star service to employees and clients across all communication channels.
• Welcome guests, manage client information, and orient new clients.
• Anticipate and address client needs to build positive relationships.
• Oversee concierge and workspace experiences, including floor walks, cleanliness, organization, and stock levels.
• Manage supplies, expenses, and work order tickets for facilities issues.
• Maintain building security, manage access levels, troubleshoot access issues, and oversee package handling.
• Address common inquiries regarding mail, bike storage, loading dock, and other amenities.
• Maintain keys, log access, and ensure a clean, pleasant environment.

Competencies:

• Results-oriented with strong verbal and written communication skills.
• Service-minded, personable, organized, and excellent at time management.
• Proficient in MS Office Suite and MFD equipment.
• Able to multitask, work independently, and complete projects efficiently.
• Knowledgeable in shipping/receiving procedures, packing methods, and verifying accuracy of materials.

Qualifications & Education:

• High School Diploma (or equivalent) required.
• 3 years of prior work experience, preferably in hotel, restaurant, hospitality, or experience services environment.

Please submit your resume to apply.

You can use WorkGrades to collect and manage your references for free and share them with us or anyone else you choose by visiting workgrades.com/home/candidate. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd, so we suggest updating your LinkedIn profile and starting to collect your references early.

We will consider qualified candidates with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring.

Career Group:

Career Group is a premier, Women-Owned recruiting agency and a widely recognized name in corporate and administrative staffing. We connect our candidates with job opportunities at leading companies nationwide. When you work with a Career Group recruiter, you gain a strategic career advisor for life. Submit your resume to get started today.