What are the responsibilities and job description for the Team Assistant (Office position) position at Care IV Home Health?
Team Assistant
Now hiring a Team Assistant in Hot Springs, AR! Our Team Assistant's main goal is to schedule field staff nurses & therapists, assigning them patients and being the main point of contact for scheduling questions, requests, and issues.
Our Team Assistant reports to our Hot Springs Clinical Director. This is a full-time, 40 hour per week position working MON thru FRI 8a-5p in our office. Pay depends on experience. Rotating, infrequent paid on call is required.
Duties & Responsibilities may include, but are not necessarily limited to:
- Communicating with Intake regarding new patient referrals
- Assigning patients to our skilled team's schedules
- Organizing schedules by area, disciplines, times etc
- Keeping track of patient census and communicating staffing availability to the Marketers & Intake Dept.
- Taking calls, texts & emails from field staff regarding scheduling changes and updating scheduling system accordingly
- Troubleshooting scheduling issues
- Reassigning times and updating schedules for missed visits
- Assisting the Director and Office Manager with other office duties as needed
- Participating in paid rotating on-call duties (infrequent)
- Other duties as assigned
Required experience:
- A minimum 1 year of office experience, specifically in the healthcare / medical industry, is required
- Previous staff scheduling experience preferred
- Excellent computer skills are critical to this position
- Ability to communicate effectively both verbally and in writing
- Highly organized with excellent customer service skills and a positive attitude
- Reliable with consistent attendance
- Ability and willingness to participate in rotating on-call
Benefits & Perks for full-time:
- medical
- dental
- vision
- life
- disability
- lucrative company-sponsored retirement plan (with some of the BEST $$ matching rates in the Arkansas home care industry!)
- generous accrued PTO
- 6 paid holidays
- on-call pay
- employee referral bonus, cell phone discounts on certain carriers, etc.
Apply online today!
EEO M/F DRUG FREE EMPLOYER