What are the responsibilities and job description for the Frontline Sales Manager position at Capital Vacations?
Join Our Team and Unlock Exceptional Opportunities!
Capital Vacations is the fastest-growing company within our sector of the Hospitality Industry. We pride ourselves on delivering best-in-class service and providing access to over 90 internal club destinations, plus thousands more external options. Our mission is simple: to offer quality vacations to our valued members and guests.
We're looking for dynamic individuals to join our fast-paced team, driven by success and rewarded with industry-leading compensation plans.
Our Front Line Sales Managers guide, direct, mentor, and lead the Front-Line Sales Team in daily resort sales operations. Assist Sales Associates with finalizing the sales process and enforcing all department and company policies and procedures with the team.
Principal Duties and Responsibilities
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Trains and mentors the Sales Team
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Maintains sales performance and finalization of sales
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Creates excitement with Sales Team and clients
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Manages and ensures that Sales Representatives deliver sales presentations to guests according to company policy and procedures
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Maintains and ensures that each guest receives outstanding service from the assigned Sales Representative, who will provide a guest-friendly environment, including greeting and acknowledging the guest, keeping standards exceptional and showcasing dependable product knowledge
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Manages and maintains up-to-date awareness of company activities, industry trends, and government regulations while protecting the company
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All other duties as assigned
Education, Essential Training / Certifications, and Experience:
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High School Diploma/GED
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Must have Vacation Ownership Sales industry experience
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Two (2) years of experience as a Front-Line Sales Associate preferred
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Maintain a minimum VPG and number of sales closed as measured by weekly sales reports
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Must obtain or willing to obtain FL Real Estate license
Skills, Knowledge, and Abilities:
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Presentation skills
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Customer/Client Focus
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Excellent verbal and written communication skills
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Possess high morals and integrity
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Flexible schedule, ability to work evenings, weekends and holidays
Shift: Additional hours may be necessary to meet business needs
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Regular Hours, On-Call, and Weekend